Pantea Naghshineh

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Expanded customer base through cold calling, networking, and relationship building.
• Increased sales revenue by identifying and targeting high-potential accounts.
• Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
• Enhanced customer satisfaction by providing comprehensive product demonstrations.

• Provided exceptional customer service, addressing inquiries promptly and professionally.
• Managed incoming calls and directed them to appropriate departments for timely resolutions.
• Developed positive relationships with clients through excellent interpersonal skills during phone conversations or face-to-face interactions.
• Prepared materials for attorney meetings with clients or opposing counsel, assisting in thorough preparation efforts.

• Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
• Enhanced office efficiency by organizing and maintaining files, records, and resources.
• Collaborated with team members on event planning and execution, resulting in successful campus events and activities.

• Contributed to a well-organized and efficient library environment through regular sorting, shelving, and labeling of materials.
• Greeted visitors, answered questions, and made book recommendations across subjects and genres.
• Located books, magazines and other materials quickly according to patron requests.
• Facilitated a welcoming atmosphere for all visitors, addressing any concerns or issues promptly and professionally.

• Completed first-year coursework
• Courses include: Communication, Marketing Principles, Accounting, Organizational behavior, and Digital Marketing.

Graduated 2024