Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Abdulmalik Ali

Hamilton,Canada

Summary

Detail-oriented and results-driven marketing enthusiast with a strong foundation in sales and customer relationship management. Eager to apply my analytical skills and consumer-centric approach to support marketing initiatives as a Marketing Associate. Passionate about leveraging digital strategies to drive engagement and contribute to innovative campaigns. Versatile Social Media Manager possessing well-coordinated and data-driven methodologies focused on prospecting solid leads, developing strategies, and increasing ROI. Knowledgeable about multiple social platforms and optimizing SEO. Excellent communicator and planner committed to building long-lasting and productive relationships.

Overview

4
4
years of professional experience
1
1
Certificate

Work History

Sales Representative

Iluvatar Sales
Toronto
08.2023 - 11.2023
  • Executed B2C sales strategies resulting in increased pipeline and revenue growth
  • Cultivated and maintained client relationships, driving community engagement initiatives
  • Utilized data-driven insights to develop personalized marketing campaigns and improve customer experience
  • Collaborated with cross-functional teams to implement promotional activities and product launches

Customer Service

Tim Hortons
Niagara-on-the-Lake
01.2021 - 08.2023
  • Demonstrated strong customer service skills, ensuring positive interactions and resolving inquiries promptly
  • Managed inventory and maintained stock levels to meet customer demand and maximize sales opportunities
  • Adhered to strict sanitation and safety protocols, ensuring a clean and hygienic work environment
  • Handled cash transactions accurately and efficiently, maintaining a high level of integrity and accountability

Valet Driver

King Valet Inc.
Hamilton, ON
07.2019 - 09.2020
  • Parked and retrieved high-end luxury vehicles with utmost care and precision
  • Greeted customers warmly, ensuring a positive first impression
  • Maintained strong customer relationships by providing exceptional service and addressing inquiries or concerns
  • Ensured Vehicle Safety: Regularly inspected vehicles for any pre-existing damage and reported any issue to customer or management to maintain transparency and trust
  • Efficient Parking Management: Skillfully managed the parking area to maximize space and ensure the quick retrieval of vehicle
  • Coordination with Team: Collaborated with other valet drivers and staff to streamline operations and reduce wait times for customers
  • Customer Assistance: Assisted customers with their belongings, luggage, and directions, providing a seamless and convenient service experience
  • Time Management: Prioritize tasks and managed time effectively to ensure quick and efficient service without compromising vehicle safety

Education

High School Diploma -

Bishop Tonnos Secondary School
Hamilton, ON
01.2016

Google certification- Digital Marketing and E-commerce -

Skills

  • Digital marketing strategies
  • Email marketing
  • Social media management
  • Content creation
  • Analytical skills
  • Written communication
  • Verbal communication
  • Marketing messages
  • Strategic partnerships
  • Business objectives
  • Organisational skills
  • Task management
  • Deadline management
  • Cultural sensitivity
  • Global campaign management
  • Diversity and inclusion
  • Graphic design tools
  • Canva
  • SEO Optimization
  • Audience Analysis
  • Community Engagement
  • Digital Media
  • Market Research
  • Social Media Copywriting
  • Analytics and Reporting
  • Social Media Management
  • Critical Thinking
  • Positive Attitude
  • Social Media
  • Sales
  • Marketing Analytics
  • Social Media Strategy

Certification

  • Digital Marketing & e-commerce

Timeline

Sales Representative

Iluvatar Sales
08.2023 - 11.2023

Customer Service

Tim Hortons
01.2021 - 08.2023

Valet Driver

King Valet Inc.
07.2019 - 09.2020

High School Diploma -

Bishop Tonnos Secondary School

Google certification- Digital Marketing and E-commerce -

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Abdulmalik Ali