Experienced CCTV Operator skilled in ArcGIS and technical writing, known for enhancing operational efficiency and maintaining high safety standards. Proven ability in client relations and infrastructure issue resolution. Adept at coaching staff to achieve project success in compliance with city standards.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CCTV Operator
Total Pipeline Inspection
Toronto
08.2021 - Current
Completed routine assessments of the sewer and storm infrastructure for the city of Toronto.
Identified any issues within the infrastructure and constructed a plan for resolving them.
Facilitated the development of others for CCTV operator positions from the ground up until they reached the work quality standard set by the city.
Established optimal road setups in accordance with safety standards and regulations (Book 7).
Performed regular maintenance on the truck, generator, and equipment.
Completed emergency work while working alongside clients, other crews, TTC supervisors, workers, and Paid Duty Officers around the city.
Worked directly with clients on-site, and off-site.
Created reports and documented work for multiple different projects.
Worked directly with the city of Toronto liaisons to resolve 311 sewer-related emergencies, dealing with backups, sinkholes, and construction sites.
Successfully generated new client relationships on behalf of our employer using our professionalism and quality of work on sites, contributing to business growth and expansion.
Maintained accurate records of data recorded.
Completed job reports and logs for service calls\, detailing materials used, digging depths, labor hours, and special concerns.
Cut damaged sections of pipe using conduit cutters, replacing broken sections using pipe sleeves.
Identified potential problems before they occurred by inspecting finished products before delivery.
Field Technologist
Civica Infrastructures
Woodbridge
01.2019 - 01.2021
Installed weirs to help control flow within pipelines.
Operated CCTV equipment to inspect sanitary and storm pipelines for various projects contracted out to us.
These included inspections for I&I, lateral inspections on newly built neighborhoods, and overnight work investigating an influx of water within sanitary lines.
Able to produce maintenance hole, lateral, or mainline inspections with accuracy, upholding the NASSCO standard.
Trained new workers on-site while directing appropriate assets for the job.
Completed job reports and logs for service calls\, detailing materials used, digging depths, labor hours, and special concerns.
Education
Certification - Business Analysis and Process Management
Project Network
Online
02.2025
Advanced Mechanical Engineering Diploma -
George Brown College
Toronto
04.2019
Skills
Experience using ArcGIS
Process management
Experience using CTSpec inspection software
Experience using SolidWorks
Technical writing
Client relations
Report generation
Investigative skills
Incident reporting
Problem-solving aptitude
Coaching and mentoring
Data analysis
Data interpretation
Root cause analysis
Multitasking Abilities
Safety inspections
CPR certified
Risk assessment
Certification
First Aid
G license
Working at Heights
Confined Space Entry
Traffic-control Book 7
PACP, MACP and LACP Inspection
Projects
Arduino Robotics - Robotics Competition Showcase, Objective is to write code to command a robot we constructed through a simulated Mars surface environment. This entails writing code for the movement of the robot to be in sync with the commands given remotely after collecting data of the geography through the mounted camera on the robot. Code will be written for the camera operations as well.
Languages
English
References
References available upon request.
Timeline
CCTV Operator
Total Pipeline Inspection
08.2021 - Current
Field Technologist
Civica Infrastructures
01.2019 - 01.2021
Certification - Business Analysis and Process Management