Summary
Overview
Work History
Education
Skills
Timeline
Generic

Panchal kush

Brampton,ON

Summary

Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

3
3
years of professional experience

Work History

Sales associated

No Frills
07.2022 - Current
  • Customer service: Greet clients, answer their questions, and aid them in finding what they're looking for
  • Deliver outstanding customer service
  • Product Knowledge: To effectively serve consumers, it is necessary to have a solid awareness of the features, benefits, and price of the items in their allocated region
  • Stocking Shelves: Make sure shelves are neatly arranged and adequately stocked
  • This includes replenishing products as needed during the day
  • Merchandising: To improve the shopping experience, help with exhibit setup and upkeep of the sales floor's aesthetic attractiveness
  • Teamwork: Work together with coworkers and other team members to accomplish shared objectives and maintain a positive work atmosphere
  • Compliance: Uphold ethical standards, company regulations, and procedures in all of your dealings with clients and coworkers

Customer Service Representative

Avenue Motel
05.2022 - 04.2023
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Chemical Engineer

Oriental Aeromatic LTD
01.2021 - 02.2022
  • Improved production efficiency by optimizing chemical processes and implementing innovative solutions.
  • Reduced waste generation through the development of eco-friendly manufacturing procedures.
  • Enhanced product quality by conducting thorough analyses and making data-driven improvements.
  • Collaborated with cross-functional teams to develop new products, meeting market demands.
  • Increased plant safety by identifying potential hazards and developing risk mitigation strategies.
  • Mentored junior engineers, helping them develop their skills in chemical engineering principles and best practices.

Education

B. Tech - Chemical Engineering

Parul University
04.2021

Post graduation certificate course - Project Management

Algoma University
05.2022

Skills

  • Graduate in bachelor of technology in chemical with mature and dedicated work ethic
  • 1 year of experience in chemical company as an engineer
  • Multi-lingual; with fluency in English, Hindi and Gujarati
  • Ability to multi-task effectively
  • Sales, retail and cash handling structural planning and implementation
  • Ability to perform repetitive tasks with a high degree of accuracy
  • Dedicated team player recognized for creativity, integrity and drive for success
  • Quick grasping abilities, proactive in handling customer inquiries and concerns
  • Proficient at flexibility and multi-tasking to tight deadlines and high-pressure work environment
  • Strong dynamic personality able to quickly establish relationships with everyone and ability to lead team

Timeline

Sales associated

No Frills
07.2022 - Current

Customer Service Representative

Avenue Motel
05.2022 - 04.2023

Chemical Engineer

Oriental Aeromatic LTD
01.2021 - 02.2022

B. Tech - Chemical Engineering

Parul University

Post graduation certificate course - Project Management

Algoma University

Similar Profiles

CREATE PROFILE
Panchal kush