Pamella Heil

Sure! Here's the information in bullet points:

• Manage patient pre-registration, certification, and bed assignment.
• Maintain medical records and enter orders for all unit patients.
• Perform patient comfort duties to support the flow of care.
• Monitor and interpret ECG tracings and cardiac rhythms for diagnostics.
• Oversee the management of the ED pod.
• Assist providers with communication with other physicians and hospitals.
• Coordinate tests with Laboratory, CT, and Radiology for timely completion.
• Arrange emergent and non-emergent patient transfers (e.g., CHET/Mercy AIR, BLS, CCT).
• Complete and log transfer packets and admit charts.
• Distribute run sheets for medical records accuracy.
• Reconcile daily ED patient logs and discharge charts (up to 250 patients).
• Complete DMV notifications and animal bite reporting forms.
• Manage forms and stock within the pod for physicians.
• Audit charts and IV stop times for accuracy.
• Proficient in office equipment and computer software (Windows, MS Office).
• Adhere to Palomar Health policies, rules, and quality standards.

• Provide timely and professional response to high traffic incoming and outbound calls
• Provide friendly manner with patients while determining their needs
• Check patient eligibility, plan type along with verifying in-network and out of network benefits
• Communicate co-pays, deductibles along with scheduling appointments
• Post copays and deductibles and prepare daily deposit
• Post no show and late cancel fees to patient accounts
• Plan of care reports for Medicare

• Provide timely and professional response to high traffic incoming and outbound calls
• Provide friendly manner with patients while determining their needs
• Check patient eligibility, plan type along with verifying in-network and out of network benefits
• Communicate co-pays, deductibles along with scheduling appointments

• Provided timely and professional response to incoming and outbound calls; including scheduling
• Efficiently communicated lab results and medications with patients
• Executed blood draws and IV administration
• Prepped charts and began the patient intake process

• Provided timely and professional response to incoming and outbound calls; including scheduling
• Efficiently communicated diabetes education
• Executed blood draws
• Prepped charts and began the patient intake process

• Provided timely and professional response to incoming and outbound calls; including scheduling
• Prepped charts and began the patient intake process
• Check patient eligibility, plan type along with verifying in-network and out of network benefits

• Provided timely and professional response to incoming and outbound calls; including scheduling
• Prepped charts and began the patient intake process
• Executed blood draws