Pamela Morgan
Calgary,AB
Summary
Organized and compassionate administrative professional with 20 years of experience seeking a liaison position which promotes culturally appropriate practices that benefits individuals, families, and communities.
Overview
29
29
years of professional experience
Work History
Administrative Assistant
Alberta Health Services
Calgary, AB
03.2001 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
Paramedic
American Medical Response
Burlingame , California
03.1991 - 02.1999
- Administered life support, first-aid treatment, and other forms of prehospital emergency care to people who are injured or sick
- Operated equipment such as bag valve mask resuscitators, external defibrillators, and electrocardiograms for advanced life support applications
- Assessed patients’ injury severity and type and quickly begin appropriate medical procedures
- Assessed records and discussed patient injuries and condition with physician, including any treatments provided and reactions to treatments or drugs
- Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
- Report infectious disease with relevant authorities
- Administered drugs as appropriate and necessary via injection, intravenous procedures, or oral administration under direction of physician
- Communicated and coordinated with dispatchers, fire department personnel, police and other emergency medical team members as needed to ensure that all applicable personnel are prepared to receive patient and ensure proper treatment.
- Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
- Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
Education
Bachelor of Health Administration -
Athabasca University
Calgary, ABKwakʼwala - LANGUAGE AND CULTURE
North Island College
British Columbia Paramedic - Paramedic
Paul Kline & Associates
Vacaville, CA01.1991
EMT -
Medi-Help
Concord, CA02.1989
Skills
- Excellent interpersonal skills, particularly in listening, and in establishing and maintaining relationships
- Complete and maintain detailed patient reports
- An interest in and respect for different Indigenous cultures
- Excellent communication skills, in person and in writing
- An interest in facilitating individual and organizational growth
- Strong Microsoft Office skills
- Appointment Coordination
Timeline
Administrative Assistant
Alberta Health Services
03.2001 - Current
Paramedic
American Medical Response
03.1991 - 02.1999
Bachelor of Health Administration -
Athabasca University
Kwakʼwala - LANGUAGE AND CULTURE
North Island College
Paramedic - Paramedic
Paul Kline & Associates
EMT -
Medi-Help
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