Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Pamela Delaurier

Addictions And Community Support
Red Deer County,AB

Summary

Motivated Community support Worker with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical advocate builds strategic partnerships, advocate for clients, and advance change for communities in need.

Overview

9
9
years of professional experience

Work History

Beauty Sales Associate

Shoppers Drug Mart
Red Deer, Alberta
07.2021 - 05.2024
  • Developed strong relationships with clients, resulting in repeat business and referrals.
  • Boosted store revenue by cross-selling complementary beauty products and services.
  • Worked closely with colleagues to create a welcoming atmosphere that encouraged customers to spend more time exploring product offerings.
  • Built a loyal clientele base by offering tailored recommendations based on individual preferences and skin types.
  • Collaborated with team members to achieve monthly sales targets and maintain a positive work environment.
  • Utilized excellent communication skills to effectively convey product benefits and features to potential buyers.
  • Supported store management with daily operations tasks such as opening/closing procedures, staff scheduling, and ordering replenishments.
  • Conducted regular staff training sessions on new product launches and sales techniques, improving overall team performance.
  • Maintained a clean, organized work area which facilitated efficient client interactions and helped to maintain a professional store image.
  • Assisted in inventory management, ensuring adequate stock levels for high-demand beauty items.
  • Provided exceptional customer service by addressing client concerns promptly and offering suitable solutions.
  • Greeted customers and provided outstanding customer service.
  • Answered questions about store policies and addressed customer concerns.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Developed strong rapport with customers and created positive impression of business.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Managed efficient cash register operations.
  • Prioritized helping customers over completing other routine tasks in store.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Monitored customers for signs of security concerns and escalated issues to management.

Beauty Sales Associate

Hudson's Bay
07.2018 - 06.2021
  • Enhanced customer satisfaction through effective product demonstrations and makeup application techniques.
  • Improved brand visibility through engaging visual merchandising displays that showcased seasonal trends and popular items.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed strong relationships with clients, resulting in repeat business and referrals.
  • Built a loyal clientele base by offering tailored recommendations based on individual preferences and skin types.

Child Caregiver

From Home
Innisfail, Alberta
09.2015 - 07.2018
  • Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
  • Improved communication skills by engaging children in age-appropriate conversations and active listening.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Managed behavioral issues effectively by implementing positive reinforcement strategies and setting clear expectations.
  • Promoted healthy habits by encouraging regular exercise, outdoor play, and nutritious meals.
  • Established daily routines to provide structure and predictability for children under care.
  • Prepared healthy meals following dietary guidelines or specific parent instructions while considering individual food preferences or allergies.
  • Implemented creative problem-solving techniques to address challenges faced while caring for multiple children simultaneously.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Utilized positive reinforcement techniques to encourage good behavior.
  • Read stories, sang songs and facilitated creative play.
  • Logged information regarding naps, feedings, and any medications administered.
  • Implemented daily routines and activities to stimulate and engage children.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Assisted in potty training and toilet hygiene.

Education

Addictions And Community Support

Reeves College
Lloydminster, Canada
05-2025

Skills

Client relationship building

Appointment scheduling

Attention to detail

Professional environment maintenance

Analytical thinking

Multicultural competence

Goal attainment

Customer follow-up

Teamwork and collaboration

Friendly and outgoing

Problem-solving

Verbal and written communication

Conflict resolution

Time management

Compassionate

Accomplishments


  • Achieved Employee of the month by completing dead lines with accuracy and efficiency.
  • Class 5 Drivers License

Interests

  • I enjoy helping others and giving back to the community
  • Offering time and support to shelters for the homeless, women, and animals
  • Getting involved in local advocacy groups to promote positive change in the community
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • I participate in a variety of outdoor recreational activities
  • Volunteering with youth Dance programs
  • Youth mentor, providing guidance and support to empower the next generation of leaders

Timeline

Beauty Sales Associate

Shoppers Drug Mart
07.2021 - 05.2024

Beauty Sales Associate

Hudson's Bay
07.2018 - 06.2021

Child Caregiver

From Home
09.2015 - 07.2018

Addictions And Community Support

Reeves College

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Pamela DelaurierAddictions And Community Support