Overview
Work History
Education
Timeline
CustomerServiceRepresentative
Pamela Bird

Pamela Bird

Winnipeg,MB

Overview

16
16
years of professional experience

Work History

Dental Assistant

NA
07.2006 - 09.2022

I have always worked well with my patients and are an extremely people person.

Always made sure that my patients were comfortable before we started any procedures. Always made small talk, or do whatever I could to make them feel comfortable.


All in all, after 18 years of working in a Dental Environment, I felt the need to explore my options and working with the public as I have always been curious if this would better fit my personality.


My Duties as a Dental Assistant were the follows:


  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Prepared patient x-rays and images for dentist review.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Took dental images following strict patient protection rules, applying lead aprons.
  • Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
  • Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
  • Monitored patient comfort and safety during dental procedures.
  • Prepared and sterilized instruments and materials for use by dentists.
  • Prepared patient X-rays and images for review by dentist.
  • Scheduled and confirmed patient appointments.
  • Assisted in chair-side dental procedures by filling cavities and taking impressions.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, [Type], casts and impressions.
  • Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
  • Staged tray for procedures by arranging dental instruments and equipment.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Exposed, developed and mounted dental x-rays.
  • Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
  • Verified patient insurance eligibility and benefits.
  • Made preliminary impressions for study casts and occlusal registrations for mounting study casts.
  • Designed dental report card to explain patient dental health status and treatment plans.

Education

High School Diploma -

Red River College Dental Assisting
Winnipeg, MB
06.2005

Timeline

Dental Assistant

NA
07.2006 - 09.2022

High School Diploma -

Red River College Dental Assisting
Pamela Bird