PALAKPREET KAUR
12825 65 Avenue, Surrey
Summary
Dynamic professional with a proven track record in customer service and sales expertise, notably at Total Fleet Solutions Limited. Excelled in customer relationship building and strategic planning, significantly enhancing client satisfaction and expanding the customer base. Skilled in interpersonal communication and attention to detail, adept at leading teams to achieve sales targets.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Representative
Total Fleet Solutions Limited
02.2025 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Front Desk Receptionist
Country Inn Hotel
05.2023 - 04.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Education
Associate of Science - Science
COLUMBIA COLLEGE
Vancouver, BC04-2026
Skills
- Customer service
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Strategic planning
- Team leadership
- Attention to detail
Certification
- BST Security license
- Medical Office Administration( From ALISON)
Timeline
Sales Representative
Total Fleet Solutions Limited
02.2025 - Current
Front Desk Receptionist
Country Inn Hotel
05.2023 - 04.2024
Associate of Science - Science
COLUMBIA COLLEGE
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