Paige Van Yperen
Oshawa
Summary
Proven leader in retail management, where I enhanced operational efficiency and customer satisfaction. Expert in money handling and team leadership, I significantly reduced financial discrepancies and fostered a collaborative work environment. My adaptability and decision-making skills drove improvements, achieving notable gains in performance and service quality.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Great Clips
02.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Shift Supervisor
Spencer's Gifts
12.2021 - 01.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Junior Assistant Manager
First Choice Hair Cutters
05.2016 - 12.2020
- Enhanced team productivity by implementing efficient work schedules and task delegation.
- Developed strong customer relationships through attentive service and effective communication skills.
- Cultivated a team-oriented atmosphere that encouraged collaboration towards achieving common goals among employees at various levels within the organization.
- Collaborated with senior management to address operational challenges and develop creative solutions for improvement.
Education
Skilled Trade - Hairstyling
Career School of Hairstyling
Oshawa, ON05.2016
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Multitasking and organization
- Adaptability and flexibility
- Inventory management
Languages
English
Native or Bilingual
Timeline
Assistant Manager
Great Clips
02.2023 - Current
Shift Supervisor
Spencer's Gifts
12.2021 - 01.2023
Junior Assistant Manager
First Choice Hair Cutters
05.2016 - 12.2020
Skilled Trade - Hairstyling
Career School of Hairstyling
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