Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Paige Rochon

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Shift Manager

McDonald's
08.2022 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Supervisor

Tim Horton's
06.2017 - 07.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.

Education

Associate of Arts - History

Douglas College
New Westminster, BC
04.2026

High School Diploma -

Norwell District Secondary School
Palmerston, ON
06.2020

Skills

  • Cash Handling
  • Decision-Making
  • Customer service focus
  • Employee Training

Languages

English
Native or Bilingual
German
Limited Working

Certification

CPR - Level 1 Training

Food Safety - Level 1 Training

Timeline

Shift Manager

McDonald's
08.2022 - Current

Supervisor

Tim Horton's
06.2017 - 07.2022

Associate of Arts - History

Douglas College

High School Diploma -

Norwell District Secondary School

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Paige Rochon