Paige Irvine
Dartmouth,NS
Summary
Dedicated and resourceful individual re-entering the workforce after 21 years of managing a household as a stay at home Mom. Skilled in Multitasking,organization,problem solving and communication. Eager to apply transferable skills and contribute positively to a dynamic team.
Overview
6
6
years of professional experience
Work History
Inside Sales Representative & Customer Service
Coca-Cola Bottling Company
04.1998 - 09.2003
- Answered customers' questions regarding products, prices, and availability.
- Attended meetings and sales events to learn latest developments and brainstorm new sales strategies.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Customer Service Representative
Coca Cola Bottling
07.1997 - 03.1998
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
Bachelor of Arts - Psychology
University of New Brunswick
Saint John, NB05-1995
No Degree - Geriatric Aid
New Brunswick Community College
Campbellton, NB06-1997
Skills
- Exceptional customer service
- Organized and efficient
- Data entry (Microsoft Outlook, Word & Excel)
- Email and phone etiquette
- Superior organizational skills
- Cheerful and energetic
- Time management
- Verbal and written communication
- Adaptability and flexibility
Timeline
Inside Sales Representative & Customer Service
Coca-Cola Bottling Company
04.1998 - 09.2003
Customer Service Representative
Coca Cola Bottling
07.1997 - 03.1998
Bachelor of Arts - Psychology
University of New Brunswick
No Degree - Geriatric Aid
New Brunswick Community College
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