Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hostess
Blowers and Grafton Creekside
Calgary, AB
09.2023 - Current
Greeted guests warmly upon arrival, seating them promptly.
Provided menus to customers and answered questions regarding menu items.
Assisted servers in bussing tables when needed during busy periods.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Created an enjoyable atmosphere by engaging in friendly conversation with guests.
Line Cook
Blowers and Grafton Creekside
Calgary, AB
05.2022 - Current
Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Customer Service Representative
Boujee Queen Cosmetics
Calgary, AB
08.2020 - Current
Served customers in a friendly, efficient manner following outlined steps of service
Developed and implemented performance improvement strategies and plans to promote continuous improvement
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
Volunteer
Foothills Alliance Church- Nursery Department
Calgary, AB
05.2018 - 03.2020
Greeted visitors upon arrival at the office, answered phone calls, and responded to emails.
Offered support and assistance to community members.
Greeted guests and offered assistance in finding specific departments or personnel.