OYIN WILLIAMS
Calgary,AB
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hostess
Blowers and Grafton Creekside
Calgary, AB
09.2023 - Current
- Greeted guests warmly upon arrival, seating them promptly.
- Provided menus to customers and answered questions regarding menu items.
- Assisted servers in bussing tables when needed during busy periods.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
Line Cook
Blowers and Grafton Creekside
Calgary, AB
05.2022 - Current
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Customer Service Representative
Boujee Queen Cosmetics
Calgary, AB
08.2020 - Current
- Served customers in a friendly, efficient manner following outlined steps of service
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Volunteer
Foothills Alliance Church- Nursery Department
Calgary, AB
05.2018 - 03.2020
- Greeted visitors upon arrival at the office, answered phone calls, and responded to emails.
- Offered support and assistance to community members.
- Greeted guests and offered assistance in finding specific departments or personnel.
Education
Notre Dame High School
Calgary, AB06.2024
Skills
- Excellent Customer Service Skills
- Adaptable
- Excellent Technology Skills
- Teamwork
Accomplishments
- Integrity P.R.I.D.E Award (June 2018)
- Cooperation Award (November 2018)
- Reliability Award (February 2021)
- Commitment Award (June 2021),
Certification
- CPR Certified (March 2022)
- Food Safety Certified (April 2022)
References
References available upon request.
Timeline
Hostess
Blowers and Grafton Creekside
09.2023 - Current
Line Cook
Blowers and Grafton Creekside
05.2022 - Current
Customer Service Representative
Boujee Queen Cosmetics
08.2020 - Current
Volunteer
Foothills Alliance Church- Nursery Department
05.2018 - 03.2020
Notre Dame High School
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