KyLeah Gil
Redwood City
Summary
Motivated pre-nursing student with diverse work experience in customer service and team environments. Passionate about building meaningful connections with individuals of all ages and backgrounds. Known for a detail-oriented mindset, professionalism, and a calm, compassionate approach. Committed to providing thoughtful, patient-centered care through empathy and collaboration.
Overview
2
2
years of professional experience
Work History
Hostess
Hurrica Restaurant
Redwood City
03.2024 - Current
- Greet guests with polite, warm professionalism.
- Developed strong interpersonal skills to de-escalate high-stress situations with empathy and patience.
- Communicate effectively with managers and the team about expectations.
- Problem solve with guest complaints and requests
- Work with teammates to provide the highest quality of service possible.
- Train new employees to be knowledgeable and efficient in their roles
Program leader 2
Mobile Recreation
Redwood City
06.2024 - 08.2024
- Company Overview: Government sector, non-profit, free services for the public.
- Construct engaging activities for children.
- Supervise children, and prevent incidents.
- Maintain safety protocols
- Work as a team to create an enriching, safe space for children.
Team Member
Baskin Robbins
Redwood City
05.2023 - 08.2023
- Facilitated effective communication with customers to enhance service quality.
- Ensured safe handling of food and products to maintain health standards.
- Collaborated with team members to resolve issues efficiently.
- Became proficient in multitasking to optimize performance during peak hours.
- Developed strong cleanliness procedures to prevent cross-contamination.
Education
High School Diploma -
Sequoia High School
Redwood City 06-2025
General Education -
Canada College
Redwood City05.2025
Skills
- Excellent work ethic
- Teamwork skills
- Interpersonal communication skills
- Problem-solving skills
- Multitasking skills
- Excellent customer service skills
- Calm demeanor
Certificates/ Credentials
- CNA/RNA- Golden Heart School of Nursing
- Dean's List- Canada College
- BLS- CPR/AED certified
- High School Diploma-Sequoia High School
References
References available upon request.
Timeline
Program leader 2
Mobile Recreation
06.2024 - 08.2024
Hostess
Hurrica Restaurant
03.2024 - Current
Team Member
Baskin Robbins
05.2023 - 08.2023
High School Diploma -
Sequoia High School
General Education -
Canada College
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