OYEYI TAIWO BENEDICT
Brandon,MB
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hotel Receptionist
Exclusive Hotel
04.2021 - 03.2023
- Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the hotel reception.
- Provided exceptional customer service for a memorable stay, addressing guest inquiries and resolving issues promptly.
- Streamlined reservation processes by diligently organizing and updating booking information in the hotel management system.
- Collaborated with housekeeping staff to ensure timely room availability and cleanliness for incoming guests.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Receptionist
O' Anthony Empire LTD
03.2019 - 02.2023
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Education
Bachelor of Science - Nursing
Brandon University
Brandon, MB04.2027
Skills
- Microsoft Office
- Professional Appearance
- Guest Relations
- Office Management
- Scheduling
- Multi-Line Telephone Systems
- Greeting and Seating Clients
- Time Management
- Organization Skills
- Customer/Client Relations
- Verbal and Written Communication
- Telephone Etiquette
Languages
English
Certification
Basic First Aid, CPR C & AED
Issued date: January 2, 2024
Expiry date: January 2, 2027
Timeline
Hotel Receptionist
Exclusive Hotel
04.2021 - 03.2023
Receptionist
O' Anthony Empire LTD
03.2019 - 02.2023
Bachelor of Science - Nursing
Brandon University
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