OWOADE BLESSING
Peterborough,ON
Summary
Developing customer service and communication abilities over the years working in retail, giving a thorough awareness of consumer behavior and trends. Having earned a professional certification in digital marketing, Having acquired the knowledge and abilities to use technology and digital platforms to drive interaction and raise brand exposure effectively. Active to contribute understanding of digital marketing, and customer service to a talented group and significantly impact brand recognition and sales leads. Resourceful team player with experience with standard software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with a proven history of solutions-oriented problem-solving.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Medical Records Intern
St Nicholas Hospital
09.2022 - 11.2022
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Interacted with 50% volume of Clients by phone, email, or in-person to provide information.
- Delivered clerical support by handling of routine and special requirements 50% of time.
- Analyzed problems, identified solutions, and made decisions.
- Sorted and organized files, spreadsheets, and reports.
- Produced high-quality documents, spreadsheets, and presentations for internal and customer-facing needs
- Organized and maintained general supply storage areas.
- Maintained patient confidence by keeping patient records information confidential.
Sales Associate/Cashier
First Strategic Location Venture
11.2021 - 11.2022
- Engage with prospective customers and educate them about features and benefits of products.
- Build brand awareness and generate sales leads through effective communication and marketing strategies.
- Maintain accurate records of customer interactions and 20% increase in sales
- Collaborate with team members to develop and implement marketing plans to meet sales goals
- Attend training sessions and stay up-to-date with product knowledge and industry trends, such as digital marketing and data analytics
- Assisted in merchandising, stock management, and inventory control to ensure store's visual appeal and effective operations
- Provided exceptional customer service by responding to inquiries, resolving issues, and handling transactions efficiently
- Maintained positive and approachable demeanor while engaging with customers, resulting in repeat business and increased customer loyalty
- Actively participated in team meetings, training sessions, and store events to enhance communication, teamwork, and knowledge sharing
- Assisted in visual merchandising and inventory management to create and organized store environment
- Addressed customer inquiries, concerns, and complaints promptly and professionally, ensuring customer satisfaction
- Operated cash register and managed financial transactions with accuracy and efficiency
- Demonstrated excellent teamwork by collaborating with colleagues to meet store targets and maintain customer service standards
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Tutor Volunteer
Impact Tutors Educational Consult
10.2021 - 08.2022
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated 90% of students toward learning and studying to build self-confidence and reduce fear of failure.
- Supporting students with helpful study habits and exam strategies.
- Providing homework assistance using specific curriculum and materials.
- Provided appropriate learning materials for students.
- Flexible work with students in classrooms or home environments to provide educational support.
- Developed student confidence through positive reinforcement strategies
- Used flashcards and other techniques to test and improve memory through practiced information retrieval
- Determined concepts needing priority focus of tutorial sessions by reviewing and assessing student work, notes and discussions
Education
Ontario College Diploma - Social Service Worker
12.2024
High School Diploma -
09.2021
First School Leaving Certificate - Elementary Education
2015
Skills
- Strong interpersonal and communication skills
- Creative problem solver and critical thinker
- Proficient in Microsoft Office
- Cash Register Operation
- Time Management
- Cash Handling Accuracy
- Statistical Analysis
- Data Collection Management
Certification
- Digital Marketing, Beingcert - 20th May 2022 Certificate number- B00002971
- Certiport: IT Specialist :Data Analytics-27th March 2023
Timeline
Medical Records Intern - St Nicholas Hospital
09.2022 - 11.2022
Sales Associate/Cashier - First Strategic Location Venture
11.2021 - 11.2022
Tutor Volunteer - Impact Tutors Educational Consult
10.2021 - 08.2022
Fleming College - Ontario College Diploma, Social Service Worker
Federal Science And Technical College - High School Diploma,
Home Science Association Nursery And Primary - First School Leaving Certificate, Elementary Education
- Digital Marketing, Beingcert - 20th May 2022 Certificate number- B00002971
- Certiport: IT Specialist :Data Analytics-27th March 2023
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