Owen Raso-David

• Answered customers' questions regarding products, prices, and availability.
• Boosted customer satisfaction by delivering attentive service, resolving issues swiftly, and providing personalized solutions tailored to individual needs.
• Manage high volume call environments, maintaining professionalism and responsiveness under pressure.
• Managed customer orders and quotes with precision, ensuring accurate processing, timely delivery, and alignment with client expectations.

•Collaborated with the online marketing team to develop and implement strategies to enhance online sales and customer engagement.

• Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction.

• Maintained a thorough understanding of the company's products and services to effectively address customer inquiries and promote sales.

• Coordinated with other craft employees to maximize project efficiency.
• Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
• Expanded knowledge of roofing materials, techniques, and cost effectiveness. Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.