Oumou Fofana
Hamilton,ON
Summary
Bilingual professional seeking a job opportunity to gain work experience in my field of studies, develop leadership skills and enhance productivity.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Cama Woodlands Long Term Care Facility
Burlington, ON
05.2022 - Current
- Efficiently managed incoming phone calls, including message-taking and call transfers to relevant departments. Responded promptly to emails, demonstrating strong communication skills.
- Executed data entry tasks into various computer systems.
- Oversaw the distribution of incoming mail, managed courier services, and handled document-related tasks such as faxes and photocopying.
- Conducted tours of the long-term care facility, providing information to visitors for future residents.
Summer Camp Counselor Volunteer
Centre Francophone de Hamilton
Hamilton, ON
07.2023 - 08.2023
- Created an enjoyable camp experience for campers, while fostering language acquisition through engaging activities as a French-speaking Camp Counselor Volunteer
- Organized and implemented recreational activities for campers while providing supervision in a safe environment
- Maintained communication with parents and guardians, providing updates on their child's progress throughout the summer program.
- Demonstrated enthusiasm while interacting with both children and adults
Server
Kelsey's Roadhouse
Hamilton, ON
05.2023 - 01.2024
- Provided excellent service to ensure satisfaction.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Assisted in training new servers and hostesses.
Sales Associate
Winners TJX
Hamilton, ON
08.2021 - 10.2022
- Handled essential tasks such as merchandising, housekeeping, and stocking
- Greeted customers and operated a cash register/ POS system.
- Maintained up-to-date knowledge of store merchandise and policies.
Education
Bachelor of Arts - Political Science
McMaster University
Hamilton, ON06.2026
Secondary School -
École Secondaire Georges-p.-Vanier
Hamilton, ON06.2022
Skills
- Bilingual fluent in English and French
- Database Administration
- Office Administration
- Client Relations
- Leadership
- POS Operation
- Multi-Line Telephone Systems
- Customer Service
Timeline
Summer Camp Counselor Volunteer
Centre Francophone de Hamilton
07.2023 - 08.2023
Server
Kelsey's Roadhouse
05.2023 - 01.2024
Front Desk Receptionist
Cama Woodlands Long Term Care Facility
05.2022 - Current
Sales Associate
Winners TJX
08.2021 - 10.2022
Bachelor of Arts - Political Science
McMaster University
Secondary School -
École Secondaire Georges-p.-Vanier
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