Summary
Overview
Work History
Education
Skills
Timeline
Generic

Otis Richard

Valley Village

Summary

Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.

Overview

9
9
years of professional experience

Work History

Assistant Manager

Crunch Fitness
Chatsworth, CA
02.2025 - Current
  • Led team in executing Daily sales goals.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
  • Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.

Director of Photography

Freelance Film Production
San Jose, CA
01.2018 - Current
  • Department leader
  • Accurately manage time between a group of individuals
  • Communicates effectively in a group environment

Sales Associate

Zumiez
San Jose, CA
07.2017 - 01.2019
  • I was responsible for multiple things included assessing customer needs, maintaining up to date knowledge of products, upselling and POS transactions.
  • Accurately tracked customer orders, identified, and resolved any issues during order fulfillment
  • Built rapport with clients by providing quality customer service and problem-solving
  • Established personal connections with customers, exceeding customer service expectations

Education

General Education -

Yerba Buena High School
San Jose, CA
05-2016

Film And Video Production

Foothill-De Anza Community College District
Cupertino, CA
09-2018

film/television

Full Sail University
Winter Park, FL
12-2026

Skills

  • Customer service
  • Guest services
  • Computer literacy
  • Fast learner
  • Leadership
  • Communication skills
  • Team leadership
  • Staff training and development

Timeline

Assistant Manager

Crunch Fitness
02.2025 - Current

Director of Photography

Freelance Film Production
01.2018 - Current

Sales Associate

Zumiez
07.2017 - 01.2019

General Education -

Yerba Buena High School

Film And Video Production

Foothill-De Anza Community College District

film/television

Full Sail University
Otis Richard