OSWALDO LIMONGI
SCARBOROUGH,Ontario
Summary
- Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
- Hardworking employee enthusiastic about learning the field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
- A detail-oriented team player with strong commitment to his job and professionalism.
- Persistent hard work, constant growth, optimism, and encouragement to take on new challenges and open your mind to continuous improvement and experience
Overview
6
6
years of professional experience
Work History
Sales Representative
MACASA SA
Ecuador
07.2019 - 03.2020
- Self-motivated, with a strong sense of personal responsibility and commitment towards the organization.
- Proven ability to learn quickly and enhance customer satisfaction by promptly addressing concerns and providing accurate information.
- I worked well in a team setting, providing support and guidance during purchasing activities
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Sales Representative
INDUSTRIAS DEL SUR SA INDUSUR
GUAYAQUIL, GUAYAS
02.2018 - 06.2019
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Outside Sales Representative
MACASA SA
GUAYAQUIL, ECUADOR
09.2015 - 01.2018
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities in the trucking industries.
- Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
- Collaborated with the marketing team on creating effective promotional materials for new truck and trailer parts for events and tradeshows.
Technical Support Representative
IMPORTADORA INDUSTRIAL AGRICOLA SA IIASA
GUAYAQUIL, GUAYAS
10.2013 - 09.2015
- I assisted customers in identifying parts and components of their equipment, locating issues and explaining solutions to restore service and functionality.
- Working aside with a sales representative to solve customer's issues related to components required for maintenance or fixing problems.
- Improved customer satisfaction by providing timely and accurate technical support for various parts and component issues.
- Translated complex technical issues into digestible language for non-technical users.
Education
Ontario College Diploma - Business: Supply Chain & Operations
Centennial College
Toronto, ON12.2023
Bachelor of Engineering - Automotive Technical Studies
UNIVERSIDAD INTERNACIONAL DEL ECUADOR
GUAYAQUIL, ECUADOR01.2018
Skills
- Hand and Power Tool Operation
- Equipment Maintenance
- Safe Work Practices
- Problem Detection and Resolution
- Product Development Skills
- Status Updates
- Committed worker
- Travel availability
- Leadership Enthusiast
- Process Improvement Initiatives
Timeline
Sales Representative
MACASA SA
07.2019 - 03.2020
Sales Representative
INDUSTRIAS DEL SUR SA INDUSUR
02.2018 - 06.2019
Outside Sales Representative
MACASA SA
09.2015 - 01.2018
Technical Support Representative
IMPORTADORA INDUSTRIAL AGRICOLA SA IIASA
10.2013 - 09.2015
Ontario College Diploma - Business: Supply Chain & Operations
Centennial College
Bachelor of Engineering - Automotive Technical Studies
UNIVERSIDAD INTERNACIONAL DEL ECUADOR