OSWALDO LIMONGI
SCARBOROUGH,Ontario
Summary
- Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
- Hardworking employee enthusiastic about learning the field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
- A detail-oriented team player with strong commitment to his job and professionalism.
- Persistent hard work, constant growth, optimism, and encouragement to take on new challenges and open your mind to continuous improvement and experience
Overview
6
6
years of professional experience
Work History
Sales Representative
MACASA SA
07.2019 - 03.2020
- Self-motivated, with a strong sense of personal responsibility and commitment towards the organization.
- Proven ability to learn quickly and enhance customer satisfaction by promptly addressing concerns and providing accurate information.
- I worked well in a team setting, providing support and guidance during purchasing activities
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Sales Representative
INDUSTRIAS DEL SUR SA INDUSUR
02.2018 - 06.2019
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Outside Sales Representative
MACASA SA
09.2015 - 01.2018
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities in the trucking industries.
- Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
- Collaborated with the marketing team on creating effective promotional materials for new truck and trailer parts for events and tradeshows.
Technical Support Representative
IMPORTADORA INDUSTRIAL AGRICOLA SA IIASA
10.2013 - 09.2015
- I assisted customers in identifying parts and components of their equipment, locating issues and explaining solutions to restore service and functionality.
- Working aside with a sales representative to solve customer's issues related to components required for maintenance or fixing problems.
- Improved customer satisfaction by providing timely and accurate technical support for various parts and component issues.
- Translated complex technical issues into digestible language for non-technical users.
Education
Ontario College Diploma - Business: Supply Chain & Operations
Centennial College
Toronto, ON12.2023
Bachelor of Engineering - Automotive Technical Studies
UNIVERSIDAD INTERNACIONAL DEL ECUADOR
GUAYAQUIL, ECUADOR01.2018
Skills
- Hand and Power Tool Operation
- Equipment Maintenance
- Safe Work Practices
- Problem Detection and Resolution
- Product Development Skills
- Status Updates
- Committed worker
- Travel availability
- Leadership Enthusiast
- Process Improvement Initiatives
Timeline
Sales Representative
MACASA SA
07.2019 - 03.2020
Sales Representative
INDUSTRIAS DEL SUR SA INDUSUR
02.2018 - 06.2019
Outside Sales Representative
MACASA SA
09.2015 - 01.2018
Technical Support Representative
IMPORTADORA INDUSTRIAL AGRICOLA SA IIASA
10.2013 - 09.2015
Ontario College Diploma - Business: Supply Chain & Operations
Centennial College
Bachelor of Engineering - Automotive Technical Studies
UNIVERSIDAD INTERNACIONAL DEL ECUADOR
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