Osvaldo Cornejo Robles
Hawthorne
Summary
Friendly Valet with talent for customer service and satisfaction in fast-paced environments. Communicates well and supports team members with creative problem-solving. Proven history of fostering positive guest experiences to meet team, individual and corporate objectives.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Valet Parking Attendant
Propark Mobility
Playa Vista
07.2024 - Current
- Monitored parking lot to ensure that vehicles were parked correctly.
- Organized keys for easy retrieval when customers return for their vehicles.
- Assisted customers in loading and unloading luggage.
- Responsible for keeping track of all incoming and outgoing vehicles from the lot.
- Safely drove a variety of vehicle makes and models including luxury cars, vans, SUVs.
- Inspected customer's vehicle for existing damages prior to accepting it into the lot.
- Greeted customers and provided them with parking instructions.
- Handled customer complaints in a professional manner while striving to provide satisfactory resolution.
- Ensured customer satisfaction by providing friendly, courteous service.
- Notified management of any damage or issues with customer's vehicles immediately after inspection was completed.
- Communicated effectively with colleagues regarding availability of parking spaces.
- Maintained cleanliness of service area by sweeping, mopping and organizing.
- Provided customer service and information, answered questions and gave directions.
- Responded to questions about local area and company services.
- Collected fees from customers upon completion of their valet services.
Valet Parking Attendant
SP Plus Parking
Playa Vista
07.2019 - Current
- Monitored parking lot to ensure that vehicles were parked correctly.
- Organized keys for easy retrieval when customers return for their vehicles.
- Ensured customer satisfaction by providing friendly, courteous service.
- Followed company safety procedures while operating motor vehicles.
- Notified management of any damage or issues with customer's vehicles immediately after inspection was completed.
- Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
- Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
- Provided customer service and information, answered questions and gave directions.
- Responded to questions about local area and company services.
- Greeted customers and opened car doors to enhance service.
- Directed drivers to parking spots.
Potter
Culver City Honda
Culver City
01.2018 - 02.2019
- Reviewed designs provided by artists or designers prior to beginning production run.
- Attended workshops conducted by master Potters learning new techniques for creating unique works of art.
- Organized inventory of supplies needed for production runs such as clays, glazes, tools.
Forklift Operator
Lewisville wood products
Lewisville
07.2009 - 02.2013
- Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
- Checked expiration dates on products prior to stocking shelves or shipping out orders.
- Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
- Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Verified accuracy of incoming orders against packing slips before loading onto truck and trailer for shipment.
- Loaded pallets onto trailers for shipment.
- Followed standard work instructions accurately when picking, sorting, staging and scanning products.
- Reported any damages or malfunctions of equipment immediately to supervisor and manager.
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Ensured safety procedures were followed when operating forklifts.
- Inspected loads prior to lifting to determine weight distribution and stability.
- Complied with safety regulations at all times while operating heavy machinery like forklifts.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
Education
GED -
High School
Mexico06-2009
Languages
English
Professional
Spanish
Professional
Certification
- Gard card security
Timeline
Valet Parking Attendant
Propark Mobility
07.2024 - Current
Valet Parking Attendant
SP Plus Parking
07.2019 - Current
Potter
Culver City Honda
01.2018 - 02.2019
Forklift Operator
Lewisville wood products
07.2009 - 02.2013
GED -
High School