Jayron Jones
Sacramento
Summary
Proficient customer service representative adept in handling complex customer issues and promoting positive experiences. Efficiency driven with dedication to customer satisfaction, business goals, and brand loyalty. Authorized to work in the US for any employer
Overview
7
7
years of professional experience
1
1
Certification
Work History
Valet Parking Attendant
Propark Mobility
Sacramento, CA
- Current
- Efficiently and safely parked and retrieved vehicles in a high-volume environment.
- Provided exceptional customer service, assisting patrons with luggage and offering directions.
- Adhered to strict safety protocols and maintained a clean and organized parking area.
- Demonstrated strong communication and interpersonal skills, effectively interacting with guests and coworkers
Call Center Representative
TTEC
Sacramento, CA
11.2018 - 08.2023
- Handle variety of informational request
- Assist consumers with their billing and benefit inquiries
- Provide explanations for company policies and procedures, as well as terms and conditions
- Deliver excellent customer service via phone, email, and chat
Education
High School Diploma -
Monterey Trail High School
Elk Grove, CA06.2008
Skills
- Driving
- Customer Service
- Patience
- Attentiveness
- Responsiveness
- Microsoft Office
- Customer service
- Computer skills
- English
- Communication skills
- Cash handling
Certification
- Driver's License
- August 2008 to August 2028
Timeline
Call Center Representative
TTEC
11.2018 - 08.2023
Valet Parking Attendant
Propark Mobility
- Current
High School Diploma -
Monterey Trail High School