Osman Syed
Edmonton,AB
Summary
Motivated and goal-oriented business and finance student with a strong passion for the real estate and finance industry. Possess a background in providing exceptional support and resolving customer inquiries. Skilled in communication, time management, problem-solving, and maintaining positive relationships with customers. Actively seeking internship or entry-level opportunities in real estate and finance to gain hands-on experience and grow within the industry. Eager to apply both business and financial knowledge, build meaningful relationships, and contribute to a dynamic, growth-driven team.
Overview
4
4
years of professional experience
Work History
Courtesy Clerk
Real Canadian Superstore
Edmonton, AB
03.2025 - Current
- Greet and assist customers with friendly and helpful service, ensuring a positive shopping experience.
- Retrieve and organize shopping carts from parking areas to maintain a clean and safe environment.
- Maintain the cleanliness of store entryways, cart corrals, and other common areas.
- Provide excellent customer service by answering questions and addressing concerns.
- Communicate effectively with team members and management to ensure smooth day-to-day operations.
- Follow all store policies, safety procedures, and protocols to ensure customer and employee safety.
Stock Clerk
Costco Wholesale Corp
Edmonton, AB
06.2024 - 08.2024
- Provided excellent customer service by greeting customers, assessing needs, and assisting with product selection.
- Addressed inquiries, resolved issues, and ensured a positive shopping experience.
- Operated warehouse equipments, including pallet jacks, in a safe and effective manner.
- Assisted customers in locating desired items, providing exceptional service and promoting customer satisfaction.
- Improved product availability by swiftly restocking shelves and displays as needed.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Met customer needs through polite, friendly and attentive service.
- Worked with other associates to support cashiers and management needs.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
Customer Service/Volunteer
Naaz Window Blinds
Surrey, BC
12.2021 - 09.2022
- Assisted in the installation of blinds for clients, ensuring their safety and comfort within their living space.
- Assisted in managing customer inquiries, feedback, and satisfaction surveys, contributing to ongoing improvements in product design and customer service.
- Performed customer service and door-to-door sales, resulting in a 10% increase in clientele.
- Demonstrated empathy and patience when assisting visually impaired customers, understanding their unique challenges, and providing support with a positive attitude.
- Provided high-level customer service, resolving issues promptly.
- Increased repeat business with exceptional customer service, and friendly interactions.
- Worked with other installers to install products as assigned.
- Retaining awareness of the work environment is critical to the task at hand in order to produce error-free and damage-free results.
- Maintained a clean and organized work environment during installations, ensuring minimal disruption to clients' homes or businesses.
Education
Bachelor of Management - Business And Finance
Concordia University of Edmonton
true04-2028
High School Diploma -
Mc Nally High School
Edmonton, AB06-2024
Skills
- Customer service
- Team collaboration
- Sales assistance
- Excellent communication
- Problem solving
- Time management
- Microsoft Office proficient
- Basic accounting
- Networking
- Administrative assistance
- Bilingual communication
- Email and telephone etiquette
- Data analysis
Languages
English
Native/ Bilingual
Urdu
Native/ Bilingual
Hindi
Full Professional
Arabic
Professional
Timeline
Courtesy Clerk
Real Canadian Superstore
03.2025 - Current
Stock Clerk
Costco Wholesale Corp
06.2024 - 08.2024
Customer Service/Volunteer
Naaz Window Blinds
12.2021 - 09.2022
Bachelor of Management - Business And Finance
Concordia University of Edmonton
High School Diploma -
Mc Nally High School
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