Oshea Campbell
Edmonton,AB
Summary
Dedicated to complete knowledge of company products and services for optimized customer service. Agile and adaptable team leader / Sales associate / Back room associate with stellar customer service history, motivational approach and upbeat nature. Skilled in training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and focused on maximizing engagement and satisfaction. Known for exemplary team-building and project oversight skills. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
3
3
years of professional experience
Work History
Design Consultant
Action Flooring & Design Abilities
10.2022 - Current
- Enhanced client satisfaction by providing tailored design solutions for residential and commercial projects.
- Collaborated with contractors to ensure cohesive and aesthetically pleasing designs.
- Increased referral rates through exceptional customer service and communication skills.
- Increased customer satisfaction by providing personalized flooring solutions tailored to individual needs.
- Developed strong relationships with clients, leading to repeat business and referrals.
- Assisted customers in selecting appropriate flooring materials based on their preferences, budget, and space requirements.
- Collaborated with installation teams to ensure timely completion of projects and high-quality results.
- Offered exceptional after-sales support, addressing client concerns and ensuring overall satisfaction.
- Reviewed project requirements to plan workflows and evaluate client time and budget constraints.
Backroom Associate
Moose Knuckles
08.2021 - 04.2023
- Built relationships with customers and community to promote long term business growth.
- Circulated and monitored shopper activity within assigned areas to identify customer service opportunities and provide loss prevention control.
- Recommended, selected and located merchandise for shoppers, engaging politely to establish product needs and wants.
- Styled mannequins and designed merchandise displays to promote key pieces and shopper engagement.
- Readied items for sales floor stocking by affixing tags and applying sensor tags on jackets.
- Performed weekly inventory counts to verify stock levels.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Maintained orderly stockroom for ease of retrieval.
- Received incoming merchandise and stored in correct stock locations.
Education
Diploma - Interior Design Technology
Northern Alberta Institute of Technology
Edmonton, AB04.2025
High School Diploma -
Jasper Place School
Edmonton, AB06.2019
Skills
- Priority management
- Multitasking and Organization
- Stocking and replenishing
- Stock organization
- Problem-solving skills
- Sales expertise
- Project Planning
- Flooring Knowledge
- Interior Design Understanding
Additional Information
REFERANCES UPON REQUEST.
Timeline
Design Consultant
Action Flooring & Design Abilities
10.2022 - Current
Backroom Associate
Moose Knuckles
08.2021 - 04.2023
Diploma - Interior Design Technology
Northern Alberta Institute of Technology
High School Diploma -
Jasper Place School
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