Oshea Campbell
Edmonton
Summary
Dedicated to complete knowledge of company products and services for optimized customer service. Agile and adaptable team leader / Sales associate / Back room associate with stellar customer service history, motivational approach and upbeat nature. Skilled in training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and focused on maximizing engagement and satisfaction. Known for exemplary team-building and project oversight skills. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
4
4
years of professional experience
Work History
Sales and Design Consultant
Action Flooring & Design Abilities
10.2022 - Current
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Listened to customer needs and desires to identify and recommend optimal products.
- Assisted customers with selecting appropriate floor types and styles.
- Implemented multiple high-end residential and commercial interior design projects within cost, quality and timeframe targets.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Finalized sales and collected necessary deposits.
Backroom Associate
Moose Knuckles
08.2021 - 04.2023
- Built relationships with customers and community to promote long term business growth.
- Circulated and monitored shopper activity within assigned areas to identify customer service opportunities and provide loss prevention control.
- Recommended, selected and located merchandise for shoppers, engaging politely to establish product needs and wants.
- Styled mannequins and designed merchandise displays to promote key pieces and shopper engagement.
- Received & tagged shipment. Completed weakly audits to find any discrepancy's.
- Readied items for sales floor stocking by affixing tags and applying sensor tags on jackets.
- Performed weekly inventory counts to verify stock levels.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Maintained orderly stockroom for ease of retrieval.
- Received incoming merchandise and stored in correct stock locations.
Assistant Manager
Urban Planet
10.2019 - 09.2021
- Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
- Developed loyal and highly satisfied customer base through proactive management of team customer service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.
- Delegated daily tasks and oversaw 5-10 employees.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
Education
Diploma - Interior Design Technology
Northern Alberta Institute of Technology
Edmonton, AB04.2024
High School Diploma -
Jasper Place School
Edmonton, AB06.2019
Skills
- Recruiting and interviewing
- Employee performance evaluations
- Staff Management
- Staff supervision
- Training
- Priority management
- Multitasking and Organization
- Stocking and replenishing
- Stock organization
- Problem-solving skills
- Sales expertise
Timeline
Sales and Design Consultant
Action Flooring & Design Abilities
10.2022 - Current
Backroom Associate
Moose Knuckles
08.2021 - 04.2023
Assistant Manager
Urban Planet
10.2019 - 09.2021
Diploma - Interior Design Technology
Northern Alberta Institute of Technology
High School Diploma -
Jasper Place School
Similar Profiles
Oshea CampbellOshea Campbell
Design Consultant at Action Flooring & Design AbilitiesDesign Consultant at Action Flooring & Design Abilities
Tricia PrahTricia Prah
General Manager at Action Flooring & DesignGeneral Manager at Action Flooring & Design
Kristina HarrisKristina Harris
Early Childcare Educator at Valley Action AbilitiesEarly Childcare Educator at Valley Action Abilities