OSHANE PINNOCK
Edmonton,Canada
Summary
Line Cook with 3 years of experience optimizing team workflows and enhancing kitchen productivity. Demonstrated ability to master menu items, meet customer requests, and boost satisfaction. Proven skills in strategic management, food safety standards, and team coordination, contributing to a safer and more efficient work environment.
Professional with reputation for reliability and efficiency in logistics. Adept at managing routes to optimize delivery times and enhance customer satisfaction. Known for strong teamwork and adaptability to changing schedules and needs, ensuring reliable service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Courier
On The MOVE
15903 114 Ave Nw
06.2025 - Current
- Coordinated timely deliveries across designated routes to ensure customer satisfaction.
- Operated delivery vehicles while adhering to safety regulations and traffic laws.
- Managed package tracking systems to optimize delivery processes and enhance accuracy.
- Developed efficient route plans, reducing average delivery times and improving service efficiency.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
Appliance Delivery
Metro Supply Chain Group
1005 Eby Rd S W, Edmonton, AB T6X 2N9
03.2025 - 06.2025
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
Line Cook
Earls Kitchen & Bar, 9961 170 St NW
01.2022 - 03.2025
- Optimize team workflows, enhancing productivity by 20% through strategic management.
- Ensure kitchen cleanliness and organization, improving efficiency and reducing service times.
- Master menu items and ingredients to meet customer requests, boosting satisfaction.
- Collaborate with team to uphold food safety standards, contributing to a safer work environment.
- Develop a new recipe, increasing guest satisfaction and menu diversity.
- Foster team cohesion, ensuring smooth kitchen operations during peak hours.
Line Cook
Brown's Social House, West Henday Promenade
1010 Webber Greens Dr Nw, Edmonton, AB T5T 4K5
04.2023 - 09.2023
- Prepared diverse menu items, ensuring dietary restrictions were met, enhancing customer satisfaction.
- Streamlined kitchen operations, enhancing efficiency and reducing waste.
- Ensured high-quality food prep by strictly adhering to safety and cleanliness standards.
- Assisted team in menu execution, ensuring timely delivery of orders.
- Boosted customer satisfaction by mastering diverse menu items for dietary needs.
Sales Associate
Bed, Bath & Beyond, West Edmonton Mall
11.2021 - 01.2023
- Assisted customers in locating products, providing knowledgeable advice and enhancing their shopping experience.
- Collaborated with team to meet daily sales targets, ensuring smooth sales processing.
- Utilized technology to efficiently package and ship online orders, maintaining high customer satisfaction.
- Engaged customers in professional dialogue to understand their needs and recommend suitable products.
- Answered product questions with current knowledge of sales and promotions, boosting customer confidence.
Education
Diploma -
Jasper Place High School
06-2023
Skills
- Team Coordination
- Professional Attitude
- Problem-Solving
- Back Of House Operations
- Customer Service
- Packaging
- Disciplined
- Ability To Coordinate Many Scheduled Activities
- Interactive
- Dedication
- Leadership
- Efficiency
- Safety Standards
- Teamwork and collaboration
- Friendly, positive attitude
- Critical thinking
- Calm under pressure
Certification
Proserve certification
Timeline
Courier
On The MOVE
06.2025 - Current
Appliance Delivery
Metro Supply Chain Group
03.2025 - 06.2025
Line Cook
Brown's Social House, West Henday Promenade
04.2023 - 09.2023
Line Cook
Earls Kitchen & Bar, 9961 170 St NW
01.2022 - 03.2025
Sales Associate
Bed, Bath & Beyond, West Edmonton Mall
11.2021 - 01.2023
Diploma -
Jasper Place High School