Daksh Joshi
FedEx
Surrey,BC
2
Languages
1
Certification
4
years of professional experience
Reliable and motivated professional with experience in office administration, customer service, and delivery logistics. Skilled in managing daily operations, maintaining records, and providing excellent client support. Known for strong organizational skills, attention to detail, and the ability to work efficiently in fast-paced environments.
Work History
Courier
1 Year 10 Months- Delivered accurate and timely packages in Burnaby.
- Loaded delivery truck with route-sorted packages and maintained delivery logs to ensure efficient operations.
- Engaged with customers to address inquiries and resolve issues.
Manager
1 Year 9 Months- Oversaw daily operations of car detailing and upholstery services to ensure quality standards and customer satisfaction.
- Managed invoicing and customer billing records to streamline financial processes.
- Ordered inventory and maintained supplies like cleaning agents and equipment.
- Addressed customer feedback and resolved service-related concerns to enhance service experience.
Education
Bachelor’s - Business Administration
Skills
Delivery & Logistics
Excellent driving skills
Logistics management
Record Keeping
Administrative Support
Microsoft Office
Time Management
Attention to detail
Team Coordination
Safe Driving Practices
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
Languages
English
Hindi
Certification
- Certificate of Excellence in Customer Service – Auto Shine Carwash (2023)
AVAILABILITY
- Available 24
- 7
- Vehicle Available
Timeline
Courier
FedEx
10.2024 - CurrentRead More
Manager
Auto Shine Carwash & Detail
12.2022 - 09.2024Read More
University Canada West
Bachelor’s from Business Administration
Read More