Osasenaga Enehizena
North York,Ontario
Summary
Detail-oriented Data Entry Specialist and Customer Service Representative with a strong background in administrative support, data management, and client relations. Adept at handling high-volume data entry tasks with accuracy, efficiency, and confidentiality. Proven ability to provide outstanding customer service, resolve inquiries, and improve business operations. Proficient in Microsoft Office Suite and various CRM tools.
+3
Overview
6
6
years of professional experience
Work History
Personal Support Worker
Bayshore Home Health
03.2022 - Current
- Input, update, and maintain client records in internal databases, ensuring accuracy and confidentiality.
- Respond to customer inquiries via phone and email, providing information on services and appointments.
- Maintain organized documentation, ensuring timely filing and retrieval of important records.
- Assist in generating reports and updating spreadsheets for operational efficiency.
- Communicate with team members to resolve customer issues and improve service delivery.
Sales Associate
Gap Inc, Old Navy
10.2018 - 12.2021
- Processed high-volume transactions efficiently, ensuring data accuracy in sales records.
- Assisted customers with purchases, returns, and product inquiries, providing a seamless shopping experience.
- Managed customer complaints, resolving issues quickly and professionally.
- Used point-of-sale (POS) systems and maintained accurate sales data
- Participated in team meetings and product training to enhance service knowledge.
Education
Diploma - Office Administration(Health Services)
Seneca College of Applied Arts And Technology
North York, ON12-2025
Skills
- Data Entry & Data Management
- Customer Service & Call Centre Support
- CRM & Database Management
- Administrative Support & Office Management
- Accuracy & Attention to Detail
- Problem-Solving & Conflict Resolution
- Multitasking & Time Management
- Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
- Typing Speed: 50 WPM
- Email & Chat Support
Timeline
Personal Support Worker
Bayshore Home Health
03.2022 - Current
Sales Associate
Gap Inc, Old Navy
10.2018 - 12.2021
Diploma - Office Administration(Health Services)
Seneca College of Applied Arts And Technology