Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Alyssa Da Ponte

Strathroy

Summary

Diligent bookkeeper with solid background in managing front desk operations and ensuring smooth daily workflow. Proven ability to handle high-volume environments and effectively address guest inquiries and concerns. Demonstrated excellent communication and organizational skills to enhance guest experiences and support team objectives.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Personal Support Worker

OMNI Healthcare
06.2018 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced patient comfort by providing compassionate and attentive personal care.

Back of House Worker

Local
04.2023 - 06.2023
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive team environment through effective communication and collaboration with coworkers.
  • Collaborated with front-of-house staff to ensure seamless service during peak hours.
  • Completed daily prep work efficiently, ensuring all ingredients were ready for use during busy meal service periods.

Receptionist

S&S Auto Sales
07.2014 - 07.2017
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Maintained and processed invoices, deposits, and money logs.
  • Posted daily receipts and payments in accordance with corporate protocols.

Receptionist

Municipality of Strathroy-Caradoc
09.2016 - 01.2017
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Managed multiple tasks and met time-sensitive deadlines.

Education

No Degree - Accounting & Payroll

Trios College
07-2025

No Degree - Personal Support Worker

Anderson College
London
04-2018

High School Diploma -

Holy Cross Catholic
Strathroy, ON
06-2016

Skills

  • Bookkeeping
  • Accounting and bookkeeping
  • Invoice processing
  • Organization skills
  • Time management
  • Data entry
  • Data inputting
  • Mail handling
  • Multi-line telephone operation

Languages

English
Professional Working

Certification

  • First Aid Certification - American Red Cross or St John Ambulance.
  • Cardiopulmonary Resuscitation (CPR) - American Red Cross.

Timeline

Back of House Worker

Local
04.2023 - 06.2023

Personal Support Worker

OMNI Healthcare
06.2018 - Current

Receptionist

Municipality of Strathroy-Caradoc
09.2016 - 01.2017

Receptionist

S&S Auto Sales
07.2014 - 07.2017

No Degree - Accounting & Payroll

Trios College

No Degree - Personal Support Worker

Anderson College

High School Diploma -

Holy Cross Catholic
Alyssa Da Ponte