Osama Siddiqui
Toronto,ON
Overview
7
7
years of professional experience
Work History
Volunteer
Liberal Party
Toronto, ON
12.2022 - Current
- Setting up & Co-ordinating Events, assisted in helping guests locate seats and vendors, controlled traffic throughout halls
- Provided assistance to staff in the daily operations of the organization.
- Assisted with fundraising efforts, including event planning and donor outreach.
- Created and distributed marketing materials for upcoming events.
- Attended weekly meetings to discuss progress and future initiatives.
- Collaborated with other volunteers to create a positive work environment.
- Participated in team-building exercises to strengthen relationships among volunteers.
- Served as an ambassador for the organization at community outreach events.
E-Commerce Specialist
Amazon
03.2017 - Current
- Developed and implemented an effective e-commerce strategy to increase online sales.
- Created, tested, and monitored web pages for optimal performance in search engine rankings.
- Managed customer service inquiries through multiple channels including email, chat, and phone.
- Designed promotional campaigns to generate interest in e-commerce products.
- Analyzed website analytics data to identify areas of improvement and enhance user experience.
- Optimized product listings on various e-commerce platforms for maximum visibility and engagement.
- Set up automated email campaigns to nurture leads throughout the customer journey.
- Integrated third-party applications such as payment gateways and shipping services into existing systems.
- Implemented SEO best practices to improve organic traffic from search engines.
- Monitored competitors' activities to stay abreast of industry trends and developments.
- Coordinated logistics operations such as order processing, inventory management, and shipment tracking.
Marketing Internship
Brilliant Catalyst
01.2024 - 04.2024
- Assisted in the development of marketing materials, such as brochures, flyers, and promotional items.
- Gathered data for market research projects and analyzed findings to make recommendations.
- Collaborated with team members to create a comprehensive social media strategy.
- Created content for website pages, blog posts, and other online platforms.
- Compiled weekly reports on customer feedback and satisfaction ratings.
- Developed presentations and organized events to promote products or services.
- Provided administrative support by completing tasks such as filing documents and scheduling meetings.
- Contributed ideas during brainstorming sessions to generate creative solutions.
- Researched industry trends and competitor strategies to inform decision making.
Senior Manager
AZ Collections
02.2023 - 03.2024
- Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
- Mentored junior staff in the organization's business processes, customer service standards, and quality assurance protocols.
- Analyzed data from market research surveys to identify trends and develop actionable insights for organizational growth.
- Monitored competitor activities to anticipate changes in the industry landscape and design appropriate response measures.
- Identified areas of improvement within existing operations through process analysis and benchmarking studies.
- Created detailed reports on project progress for senior management review.
- Developed long-term relationships with key stakeholders including customers, suppliers, regulatory bodies.
- Established effective communication channels between different departments within the organization.
- Provided strategic direction to departmental heads regarding resource allocation decisions.
Interview Specialist
KGS Research
Toronto, ON
12.2019 - 02.2020
- Evaluated applicants' responses to assess their qualifications and suitability for roles.
- Provided feedback to hiring managers regarding candidate selection decisions.
- Maintained up-to-date knowledge of recruiting trends, employment laws, and regulations.
- Conducted structured interviews and recorded audio.
- Used computers or specified forms to compile, record and code results or data from interview or survey.
Security Guard
Paragon Security
Toronto, ON
08.2017 - 09.2019
- Conducted daily security patrols of assigned areas.
- Enforced safety regulations and monitored access control points.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Provided customer service assistance to staff and visitors in a professional manner.
- Identified potential security risks and recommended corrective actions.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Education
Bachelors of Psychology -
Ontario Tech University
Skills
- Solid communication and interpersonal skills
- Effective at establishing strong rapport
- Able to work under pressure and prioritize workloads while multi-tasking
- Attentive listener and excellent team player
- Strong ability to organize great amounts of data/tables/information
- Clear and concise when conveying information
- Effective and attentive speaking and Listening
- Microsoft Office Proficiency level advanced
- Mindful Training
- WHIMIS Training
- Health & Safety at Work Training
Languages
English
Native/ Bilingual
Urdu
Full Professional
Timeline
Marketing Internship
Brilliant Catalyst
01.2024 - 04.2024
Senior Manager
AZ Collections
02.2023 - 03.2024
Volunteer
Liberal Party
12.2022 - Current
Interview Specialist
KGS Research
12.2019 - 02.2020
Security Guard
Paragon Security
08.2017 - 09.2019
E-Commerce Specialist
Amazon
03.2017 - Current
Bachelors of Psychology -
Ontario Tech University