Overview
Work History
Education
Skills
Languages
Timeline
Generic

Osama Siddiqui

Toronto,ON

Overview

7
7
years of professional experience

Work History

Volunteer

Liberal Party
Toronto, ON
12.2022 - Current
  • Setting up & Co-ordinating Events, assisted in helping guests locate seats and vendors, controlled traffic throughout halls
  • Provided assistance to staff in the daily operations of the organization.
  • Assisted with fundraising efforts, including event planning and donor outreach.
  • Created and distributed marketing materials for upcoming events.
  • Attended weekly meetings to discuss progress and future initiatives.
  • Collaborated with other volunteers to create a positive work environment.
  • Participated in team-building exercises to strengthen relationships among volunteers.
  • Served as an ambassador for the organization at community outreach events.

E-Commerce Specialist

Amazon
03.2017 - Current
  • Developed and implemented an effective e-commerce strategy to increase online sales.
  • Created, tested, and monitored web pages for optimal performance in search engine rankings.
  • Managed customer service inquiries through multiple channels including email, chat, and phone.
  • Designed promotional campaigns to generate interest in e-commerce products.
  • Analyzed website analytics data to identify areas of improvement and enhance user experience.
  • Optimized product listings on various e-commerce platforms for maximum visibility and engagement.
  • Set up automated email campaigns to nurture leads throughout the customer journey.
  • Integrated third-party applications such as payment gateways and shipping services into existing systems.
  • Implemented SEO best practices to improve organic traffic from search engines.
  • Monitored competitors' activities to stay abreast of industry trends and developments.
  • Coordinated logistics operations such as order processing, inventory management, and shipment tracking.

Marketing Internship

Brilliant Catalyst
01.2024 - 04.2024
  • Assisted in the development of marketing materials, such as brochures, flyers, and promotional items.
  • Gathered data for market research projects and analyzed findings to make recommendations.
  • Collaborated with team members to create a comprehensive social media strategy.
  • Created content for website pages, blog posts, and other online platforms.
  • Compiled weekly reports on customer feedback and satisfaction ratings.
  • Developed presentations and organized events to promote products or services.
  • Provided administrative support by completing tasks such as filing documents and scheduling meetings.
  • Contributed ideas during brainstorming sessions to generate creative solutions.
  • Researched industry trends and competitor strategies to inform decision making.

Senior Manager

AZ Collections
02.2023 - 03.2024
  • Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
  • Mentored junior staff in the organization's business processes, customer service standards, and quality assurance protocols.
  • Analyzed data from market research surveys to identify trends and develop actionable insights for organizational growth.
  • Monitored competitor activities to anticipate changes in the industry landscape and design appropriate response measures.
  • Identified areas of improvement within existing operations through process analysis and benchmarking studies.
  • Created detailed reports on project progress for senior management review.
  • Developed long-term relationships with key stakeholders including customers, suppliers, regulatory bodies.
  • Established effective communication channels between different departments within the organization.
  • Provided strategic direction to departmental heads regarding resource allocation decisions.

Interview Specialist

KGS Research
Toronto, ON
12.2019 - 02.2020
  • Evaluated applicants' responses to assess their qualifications and suitability for roles.
  • Provided feedback to hiring managers regarding candidate selection decisions.
  • Maintained up-to-date knowledge of recruiting trends, employment laws, and regulations.
  • Conducted structured interviews and recorded audio.
  • Used computers or specified forms to compile, record and code results or data from interview or survey.

Security Guard

Paragon Security
Toronto, ON
08.2017 - 09.2019
  • Conducted daily security patrols of assigned areas.
  • Enforced safety regulations and monitored access control points.
  • Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
  • Provided customer service assistance to staff and visitors in a professional manner.
  • Identified potential security risks and recommended corrective actions.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.

Education

Bachelors of Psychology -

Ontario Tech University

Skills

  • Solid communication and interpersonal skills
  • Effective at establishing strong rapport
  • Able to work under pressure and prioritize workloads while multi-tasking
  • Attentive listener and excellent team player
  • Strong ability to organize great amounts of data/tables/information
  • Clear and concise when conveying information
  • Effective and attentive speaking and Listening
  • Microsoft Office Proficiency level advanced
  • Mindful Training
  • WHIMIS Training
  • Health & Safety at Work Training

Languages

English
Native/ Bilingual
Urdu
Full Professional

Timeline

Marketing Internship

Brilliant Catalyst
01.2024 - 04.2024

Senior Manager

AZ Collections
02.2023 - 03.2024

Volunteer

Liberal Party
12.2022 - Current

Interview Specialist

KGS Research
12.2019 - 02.2020

Security Guard

Paragon Security
08.2017 - 09.2019

E-Commerce Specialist

Amazon
03.2017 - Current

Bachelors of Psychology -

Ontario Tech University

Similar Profiles

CREATE PROFILE
Osama Siddiqui