Oryana Toma
Etobicoke
Summary
Highly organized self-motivated individual with the ability to accurately perform detailed work. Strong team
player capable of meeting deadlines in a fast paced work environment. Friendly and reliable with
demonstrated communication, client satisfaction and problem solving skills. To obtain a position that would
give me the opportunity to utilize and enhance my analytical skills and experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Canada Airport
Directions to Port Represent
09.2022 - 11.2022
- Contact with passengers and their exceptional experience for each and every passenger.
- Passengers needs and right of entry/ exit
- Validate acceptable travel documentation to enable passenger entry to certain areas kiosks
- Enjoy meeting and working people while having an outgoing engaging personality
United Parcel Service Canada
Frontline Hub Supervisor
09.2019 - 08.2022
- Executed new training initiative to improve skills and develop leaders from within.
- Established and enforce it clear goals to keep all employees on same level and working collectively.
- Monitored employee performance and safety, conducting retraining to correct problems and increase productivity.
- Realigned workflows with changing business demands by evaluating processes and employee strengths.
- Directed and motivated team of 20 package handlers in a warehouse setting
United Parcel Service Canada
Package Handler, Ups
05.2019 - 08.2019
- loaded and uploading packages from loading dock to trucks.
- Uploading parcels from truck and care to avoid damage.
- handled packages and safe and meticulous manner, while uploading and transporting
Education
Diploma - Business Administration And Management
Academy of Learning Career College
Etobicoke, ON07-2021
Skills
- Ability to work under stress and meet deadlines
- Ability to work independently or as a team member
- Exceptional leadership quality & problem solving skills
- Excellent communication skills
- Proficient in Time management skills
- Diligent Goal & Result Oriented
- Adept in Hub Methods & Procedures
- Mentoring and coaching Employees
- Proficient in MS Office & MS Excel, Email and Internet
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Assyrian
Native or Bilingual
Certification
Frontline supervisor training
Timeline
Canada Airport
Directions to Port Represent
09.2022 - 11.2022
United Parcel Service Canada
Frontline Hub Supervisor
09.2019 - 08.2022
United Parcel Service Canada
Package Handler, Ups
05.2019 - 08.2019
Diploma - Business Administration And Management
Academy of Learning Career College
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