Summary
Overview
Work History
Education
Skills
Websites
Remarks
Summary Of Skills
Languages
Additional Information
Timeline
Generic

On Yi Ankie Chan

North York,ON

Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers, and individuals to address issues. Good relationship-building and multitasking skills.

A hardworking and passionate job seeker with strong organizational skills eager to secure an position. Ready to help the team achieve company goals.

Overview

6
6
years of professional experience

Work History

Project Coordinator

EC Healthcare
05.2024 - 07.2024
  • Complete the assigned task by Operation Director and C-level
  • Project management
  • Daycare Procedure Centre(DPC) application & inspection
  • Internal audit: Stock take, Dangerous Drugs Handling, Chemical Waste Handling
  • Job Hunter
  • Kerry Logistic: Shop to Shop transfer, oversea transfer, internal orientation, meeting with Kerry’s quality assurance team
  • Medical Safety Meeting
  • Procurement: training new dispenser
  • Maintain centre pharmacy operation
  • Update Standard Operation Procedure(SOP) and guideline
  • Create Monthly Pharmacy Update/ Safety Bulletin
  • Improve all pharmacy site environment.

Project Dispenser

EC Healthcare
11.2023 - 04.2024
  • Complete the assigned task by pharmacist
  • Training new dispenser
  • Maintain centre pharmacy operation
  • Update Standard Operation Procedure(SOP) and guideline
  • Create Monthly Pharmacy Update/ Safety Bulletin
  • Improve all pharmacy site environment
  • Manage closed pharmacy remaining stock.

Dispenser

EC Healthcare
08.2023 - 10.2023
  • Complete the assigned task by operation director
  • Enhanced pharmacy workflow by meeting with pharmacists and operation director
  • Maintain centre pharmacy operation.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.

Dispenser II

Quality Healthcare Medical Service Limited
06.2023 - 10.2023
  • Conducted regular audits of medication storage areas, identifying opportunities for improvement in organization or cleanliness standards.
  • Achieved a high level of customer trust through empathetic listening and clear communication skills during each interaction.
  • Assisted in training new employees, sharing expertise and fostering a supportive team environment.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Coordinated verification and filling of more than 300 daily prescriptions in clinic.
  • Managed opening and closing duties for pharmacy.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Dispenser

EC Healthcare
11.2022 - 06.2023

Frontline:

  • Drug dispensary
  • Monitoring vaccine (include Sinovac)
  • Monitoring stock (including Dangerous Drugs)
  • Manage DDA record
  • Counselling drug to the patient
  • Drug disposal & handling exchange expired drug
  • Preparing chemotherapy infusion forms and related materials
  • Handling Ward Stock top-up
  • Handling Stock take
  • E-trolley & Extravasation kit checking
  • Establishing pre-order scheme
  • Handling Isolator maintenance records

Pharmacy office:

  • Manage drug order
  • Preparing Monthly Inventory Drug Expiry Record
  • Establishing slow moving report
  • Establishing 3 months & 6 months expiry report
  • Manage the stock to other branch.

Dispenser

UMP Healthcare Holding Limited
05.2021 - 09.2022
  • Conducted regular audits of medication storage areas, identifying opportunities for improvement in organization or cleanliness standards.
  • Achieved a high level of customer trust through empathetic listening and clear communication skills during each interaction.
  • Assisted in training new employees, sharing expertise and fostering a supportive team environment.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Coordinated verification and filling of more than 120 daily prescriptions in clinic.
  • Managed opening and closing duties for pharmacy.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Dispenser

Alpine Nursing Home
10.2019 - 05.2021
  • Assist Visit Medical Officer (VMO)consulting patient
  • Handling all the drug-related record.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting nurse with medication dispensing, labeling, and packaging.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Drug disposal

Tutor

The Neighbourhood Advice-Action Council
12.2018 - 10.2019
  • Provided homework assistance using specific curriculum and materials.
  • Supported students with helpful study habits and exam strategies.

Externship Student Dispenser

Queen Mary Hospital
09.2018 - 11.2018
  • Practiced in the Hospital Authority hospital system
  • Understand Hospital Authority operation mode.

Education

P.6 Graduate -

Bachelor of Science - Pharmaceutical Science

University of Wolverhampton
Wolverhampton, United Kingdom
01.2024

COVID-19 Training For Healthcare Workers -

Stanford University
Stanford, US
12.2021

12.2019

Higher Diploma in Pharmaceutical Dispensing - Pharmacy Technician

Caritas Bianchi College of Career
06.2019

TOEIC -

The Test of English For International Communicatio
Hong Kong
11.2017

High School Diploma -

Caritas Chong Yuet Ming Secondary School
Hong Kong
06.2017

IELTS -

British Council
Hong Kong
05.2017

Skills

  • Problem-Solving
  • Project Coordination
  • Detail Oriented
  • Team Coordination
  • Flexible and Adaptable
  • Customer Service
  • Workload Management
  • Team Leadership
  • Pharmacology knowledge
  • Drug Inventory Control
  • Medication Therapy Management

Remarks

Start duty on 08/01/24

Summary Of Skills

Microsoft Office: Excel, Word, Outlook, Powerpoint, Project, Dynamic 365, Difference EMR system: Clinic Solution, Winmed, ANI, Eclaim system, Q-Care, Clinic Solution Plus (Prescription, appointment, billing, etc.), Monitored Dosage System(MDS) operations, Electron Health Record Sharing System(eHRSS), SAP Concur - Invoice & Expense function, Native in Cantonese, Fluent in English and Mandarin, Chinese(Simplified and Pinyin) word processing, Basic Patient Counselling Skills, Basic Pharmacy Finance Skills and stock control calculation, Experience in Oncology, Endoscopy, Orthopedics, Pediatrics, Respiratory(Asthma), Dermatology, Geriatric, Procurement knowledge, Project management skills, Basic Clinic/ Healthcare Centre operations

Languages

Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
English
Professional Working

Additional Information

Available onboard date: 1 AUG 2024

Arrived in Toronto on the 26 MAY 2024

Timeline

Project Coordinator

EC Healthcare
05.2024 - 07.2024

Project Dispenser

EC Healthcare
11.2023 - 04.2024

Dispenser

EC Healthcare
08.2023 - 10.2023

Dispenser II

Quality Healthcare Medical Service Limited
06.2023 - 10.2023

Dispenser

EC Healthcare
11.2022 - 06.2023

Dispenser

UMP Healthcare Holding Limited
05.2021 - 09.2022

Dispenser

Alpine Nursing Home
10.2019 - 05.2021

Tutor

The Neighbourhood Advice-Action Council
12.2018 - 10.2019

Externship Student Dispenser

Queen Mary Hospital
09.2018 - 11.2018

P.6 Graduate -

Bachelor of Science - Pharmaceutical Science

University of Wolverhampton

COVID-19 Training For Healthcare Workers -

Stanford University

Higher Diploma in Pharmaceutical Dispensing - Pharmacy Technician

Caritas Bianchi College of Career

TOEIC -

The Test of English For International Communicatio

High School Diploma -

Caritas Chong Yuet Ming Secondary School

IELTS -

British Council
On Yi Ankie Chan