Onyeama Chigozie
Mississauga,Canada
Summary
Results-driven Sales Support Specialist with 10 years of experience in coordinating sales efforts, managing CRM systems, and providing pricing support. Skilled in working with Outside Sales Representatives and Field Technical Specialists to maximize opportunities and ensure successful project execution. Known for strong communication and cross-departmental collaboration, contributing to the overall success of the sales team.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Sales Support Specialist
Elim Farm and Livestock stores
Imo , Nigeria
2024.03 - 2024.08
- Led the coordination of selling opportunities, working closely with Outside Sales Representatives and technical teams
- Enhanced CRM database management, ensuring accuracy and timely updates for better sales tracking
- Played an integral role in regular sales meetings, providing updates on progress toward sales objectives and offering pricing support to management and the sales team.
Senior Marketing Lead
Fidelity Bank Plc
Aba , Nigeria
2023.02 - 2024.03
- Developed and executed strategic marketing initiatives to drive customer acquisition and retention
- Managed multi-channel marketing campaigns, ensuring alignment with business objectives and optimizing resources
- Ensured brand consistency across all platforms and monitored brand perception to enhance the bank's image
- Led digital marketing efforts, including social media, email marketing, and online advertising, leveraging data to improve ROI
- Analyzed marketing campaign performance and provided insights to refine strategies and report to senior management.
Sales Support Specialist
Elim Farm and Livestock stores
Imo , Nigeria
2022.01 - 2023.02
- Increased responsibility in coordinating sales processes, including the deployment of Field Technical Specialists
- Managed follow-up communications with sales representatives and customers after visits
- Began generating and providing data reports to the sales team, supporting informed decision-making.
Sales Coordinator
Elim Farm and Livestock stores
Imo , Nigeria
2014.02 - 2022.01
- Provided essential administrative support to the sales team, including scheduling sales calls and managing sales documentation
- Coordinated with Outside Sales Representatives to identify and act on new selling opportunities
- Supported the sales team in executing strategies to meet targets
- Prepared proposals, contracts, and reports
- Responded to customer inquiries with product and service information
- Generated sales reports and tracked KPIs for performance analysis
- Managed and assigned leads, ensuring timely follow-up.
Education
Master of Science in Management -
University of Nigeria
Enugu01.2013
Bachelor of Science in Marketing -
Imo State University
Owerri01.2004
Skills
- Administrative Support
- CRM Management
- Time Management
- Attention to Detail
- Sales Process Coordination
- Follow-up Communication
- Data Reporting
- Customer Service
- Multitasking
- Cross-Functional Collaboration
- Pricing Support
- Problem-Solving
- Project Management
Affiliations
- Fellow, Chartered Institute of Finance and Control (FCIFC)
- Member, National Institute of Marketing (NIMN)
Certification
International Certified Risk Management Professional (ICRMP-UK)
References
To be available on request.
Timeline
Senior Sales Support Specialist
Elim Farm and Livestock stores
2024.03 - 2024.08
Senior Marketing Lead
Fidelity Bank Plc
2023.02 - 2024.03
Sales Support Specialist
Elim Farm and Livestock stores
2022.01 - 2023.02
Sales Coordinator
Elim Farm and Livestock stores
2014.02 - 2022.01
International Certified Risk Management Professional (ICRMP-UK)
Master of Science in Management -
University of Nigeria
Bachelor of Science in Marketing -
Imo State University
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