Summary
Overview
Work History
Education
Skills
Timeline
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Onassis Mbuyi

Oshawa,ON

Summary

I am a dynamic and results-driven professional with extensive experience in customer service, excelling in various product consultations, and inventory management. Bilingual in English and French, I use strong problem-solving abilities, and effective communication skills to enhance customer satisfaction and team performance. Proven track record in mentoring and training, ensuring operational excellence.

Overview

7
7
years of professional experience

Work History

Product Expert

Popeye's Supplements
Oshawa, ON
07.2023 - Current
  • Provided personalized consultations on product selection, using profound product knowledge to meet client needs.
  • Maintained inventory accuracy and executed merchandising strategies.
  • Provided administrative support including stock reporting and online customer service

Clothing Sales Associate

Sport Chek
Oshawa, ON
11.2019 - 07.2023
  • Gave excellent customer service while working in multiple departments, including cash operations, fitting rooms, and stock management.
  • Trained new team members on company procedures and POS systems.
  • Handled daily operational tasks, including inventory control and floor management.

Flight Sergeant (Supervisor)

Trenton Cadet Training Center
Oshawa, Ontario
06.2019 - 08.2019
  • Oversaw a team of group leaders and 30+ cadets, aged 14-17.
  • Monitered daily task delegatio, lesson planning, performance evaluations, and schedule coordination.
  • In charge of personnel files and administrative documentation in compliance with organizational protocols.

Sergeant (Team Leader)

Black Down Cadet Training Center
Oshawa, ON
06.2018 - 08.2018
  • Mentored 30 cadets, ensuring commitment to training, schedules, and performance expectations.
  • Coordinated team-building activities and conflict-resolution sessions.
  • Completed detailed reports on individual and group progress.

Education

Bachelor of Arts - Psychology

York University
Toronto, ON

Human Resources Management (Minor)

York University
Toronto

Ronald-Marion
Pickering, ON

Skills

  • Bilingual (English/French)
  • Microsoft Office Suite
  • Problem solving and decision making
  • Adaptability and flexibility
  • Attention to detail
  • Effective communication

Timeline

Product Expert

Popeye's Supplements
07.2023 - Current

Clothing Sales Associate

Sport Chek
11.2019 - 07.2023

Flight Sergeant (Supervisor)

Trenton Cadet Training Center
06.2019 - 08.2019

Sergeant (Team Leader)

Black Down Cadet Training Center
06.2018 - 08.2018

Bachelor of Arts - Psychology

York University

Human Resources Management (Minor)

York University

Ronald-Marion

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Onassis Mbuyi