Ona Duvernell
Petaluma
Summary
Highly effective worker whose goal is to provide customer satisfaction and a healthy and successful work environment. Has worked for the last 3 years, mainly in the restaurant industry handling food and drinks while communicating with big groups of customers and coworkers. Has experience with counseling children and retail work. Committed to working quickly, effectively, and safely. Brings high energy to the workplace to ensure the satisfaction of customers and coworkers.
Overview
2
2
years of professional experience
Work History
Server
Sol Food
04.2025 - Current
- Learned all restaurant positions including floor, bar, dine-in, and to-go
- Trained new servers on these positions and helped them understand quickly without needing multiple weeks of training
- Demonstrated skills in group work and busy environments
- Worked with POS systems
- Performed opening and closing shifts
- Checked to-go orders fully to ensure no items were missing or incorrectly made
- Maintained a positive energy with coworkers and managers
- Took initiative to perform deep cleans in the restaurant
Retail Worker
Express Clothing
10.2024 - 05.2025
- Assisted customers in selecting appropriate clothing items with desired clothing pieces
- Encouraged customers to purchase new items
- Maintained the store regularly by folding clothes and reorganizing sections in the store
- Worked effectively with coworkers and came up with helpful ideas for the store's layout
Kids' Camp Counselor
Strawberry Recreation District
05.2024 - 08.2024
- Kept children engaged with sports, dance, and plenty of activities
- Worked with children ages 5 through 12
- Planned group games
- Kept children safe by not being distracted by other camp counselors
- Worked with children to better their communication with one another and compromise together
- Worked with groups of 15-20 children daily
Education
Bachelor's Degree - Business Administration
Santa Rosa Junior College
Petaluma, CA06-2029
Skills
- Exceptional customer service
- Guest engagement
- Problem-solving
- Food running
- Childcare management
- Team Leadership
- Professional appearance
- Cash Handling
- Customer service
- Store Cleaning
Languages
Spanish
Full Professional
French
Professional Working
Timeline
Server
Sol Food
04.2025 - Current
Retail Worker
Express Clothing
10.2024 - 05.2025
Kids' Camp Counselor
Strawberry Recreation District
05.2024 - 08.2024
Bachelor's Degree - Business Administration
Santa Rosa Junior College