Omid Halimi
Keswick,Ontario
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Customer Service, Cashier & Front-End Associate
McDonald's
R.R, 24018 Woodbine Avenue, 1 Yorkwood Village, Ke
01.2024 - Current
- Operated point-of-sale system efficiently, ensuring accurate transactions and customer satisfaction.
- Maintained store presentation standards by organizing merchandise and restocking shelves timely.
- Managed store opening/closing procedures according to company guidelines, ensuring punctuality and security measures were upheld.
- Demonstrated adaptability by working across various departments as needed, showcasing versatility in retail skills and knowledge.
- Collaborated with team members to meet daily sales goals, consistently exceeding targets throughout tenure.
- Streamlined checkout process by efficiently handling cash register operations, minimizing wait times for customers.
- Provided personalized shopping assistance to customers through active listening and tailored recommendations based on their needs.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Assisted customers with prompt and polite support in-person and via telephone.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
High School Diploma -
Keswick High School
100 Biscayne Blvd, Keswick, ON L4P 3S206-2027
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Cash register operation
- Guest services
- Customer complaint resolution
- Cash management
- POS system operation
- Time management
- Adaptability and flexibility
- Phone etiquette
- Stress management
Languages
Persian
Elementary
English
Native or Bilingual
Interests
- I like working with my hands and fixing things
- I have a passion for photography and editing photos
- Drawing and Painting
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Video Gaming
- Music
Timeline
Customer Service, Cashier & Front-End Associate
McDonald's
01.2024 - Current
High School Diploma -
Keswick High School