Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Omar Oussi

Gatineau,QC

Summary

Dynamic and skilled multitasker with a strong work ethic and excellent teamwork capabilities. As a computer science student, I bring a technical perspective combined with a keen interest in management, business, and entrepreneurship. Demonstrated proficiency in problem-solving and organizational tasks, underpinned by a resourceful and proactive approach. Highly reliable and dedicated, I am committed to supporting and enhancing team efforts in any role. My adaptability and entrepreneurial spirit drive me to thrive in environments requiring innovative and thoughtful solutions .

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Canadian Tire
09.2023 - Current
  • Developed customer service scorecards to measure customer service performance.
  • Provided outstanding customer service.
  • Provided exemplary customer service on each field visit to deliver exemplary customer service.
  • Developed a deep understanding of customer service principles and customer service best practices.

Junior Developer

NetforeSystems
01.2022 - 04.2022
  • Translated customer requirements into written use cases.
  • Developed and updated databases to handle customer data.
  • Shadowed developers to learn key details about job duties and tasks.
  • Took detailed notes during team meetings and disseminated to staff members.

Education

Bachelor of Science - Bachelor in Computer Science (Management Opt)

University of Ottawa
Ottawa, ON
12.2025

Skills

  • Attention to Detail
  • Flexible and Adaptable
  • Multitasking
  • HTML , CSS
  • Customer service
  • Microsoft excel , word , Powerpoint
  • JAVA , Python , C
  • MacOS , Windows

Languages

French
Native or Bilingual
Arabic
Native or Bilingual
English
Native or Bilingual

Timeline

Customer Service Representative

Canadian Tire
09.2023 - Current

Junior Developer

NetforeSystems
01.2022 - 04.2022

Bachelor of Science - Bachelor in Computer Science (Management Opt)

University of Ottawa
Omar Oussi