Olivia Mieczkowski
Toronto,ON
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Earls Kitchen + Bar Yorkville
10.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Made long lasting connections with guests.
- Performed opening and closing duties.
Lunch Supervisor
TCDSB
01.2023 - 12.2023
- Modeled respectful behavior and used appropriate problem-solving strategies.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
Teaching Assistant
York University
09.2023 - 12.2023
- Graded assignments, tests and papers according to teacher instructions.
- Provided one-on-one support for students.
- Facilitated group discussions during tutorials.
Product Pricing and Risk Management
CAA Insurance
05.2023 - 09.2023
- Worked with the Underwriting department during the summer on the MyPace project ensuring strategy followed through.
- Data analysis using Guidewire, MS Office and other CAA portals.
- Transferred client data between digital databases, organizing information in new formats.
Server
The Commoner
09.2022 - 08.2023
- Built positive relationships with guests, front-of-house and kitchen staff.
- Provided exceptional service to high volume of daily customers.
- Maintained full knowledge on menu quickly.
Program Coordinator and Tutor
The Kaizen School
08.2020 - 06.2023
- Created new processes to enhance program delivery and content.
- Assessed student progress at each session, making recommendations that increased effectiveness of tutoring and lessons.
- Maintained records of students assessment results, progress, feedback and school performance.
- Collaborated with parents and teachers to determine student needs, develop tutoring plans and assess student progress.
Server
Hot Oven Bakery
09.2021 - 05.2023
- Provided exceptional service to high volume of daily customers.
- Prepared and served food, coffee, espresso drinks, and teas.
- Performed bank deposits and security procedures to open and close the store.
- Coordinated inventory, stocking and ordering.
Youth Mentor Volunteer
Big Brother Big Sisters
09.2022 - 03.2023
- Assisted with teaching children life skills.
- Sharing positive life experiences to encourage improved self-esteem and boost socialization.
- Prepared students for later educational experiences by encouraging to explore learning opportunities and persevere with challenging tasks.
Head Coach
Jack of Sport
07.2022 - 08.2022
- Introduced new arrivals to other participants, explained facility rules and encouraged participation.
- Conferred with management to discuss and resolve participant complaints.
- Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
Hostess
Queen's Pasta Cafe
05.2021 - 02.2022
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Built positive relationships with other front-of-house and kitchen staff.
Social Media Manager
Art Works Art School
10.2019 - 01.2021
- Grew social media following to promote company content and business and monitored return on investment of social media efforts and expenses.
- Created engaging content for multiple social media platforms, such as TikTok, Instagram, and Facebook.
- Researched industry trends and competitors' activities to develop new ideas for content creation.
- Managed the daily operations of all assigned social media accounts.
Education
Bachelor of Arts - Business
York University
Toronto, ON04.2024
Skills
- Constant energetic and welcoming energy
- Growth mindset and innovative thinking
- Written and Verbal Communication
- Excellent multi-tasking and organizational skills developed in fast-paced environments
- Proficient knowledge in MS office
- Rapport and relationship building
- Analytical and problem solving skills
Certification
- Certified in First Aid and CPR-C
- Smart Serve Certified
- Food Handler Certificate
- Certificate of Leadership for Student Recruitment Ambassador
- Certificate of Practical Tools for Responding to Children and Youth Trauma
- Dean's Circle of Scholars
Timeline
Server
Earls Kitchen + Bar Yorkville
10.2023 - Current
Teaching Assistant
York University
09.2023 - 12.2023
Product Pricing and Risk Management
CAA Insurance
05.2023 - 09.2023
Lunch Supervisor
TCDSB
01.2023 - 12.2023
Server
The Commoner
09.2022 - 08.2023
Youth Mentor Volunteer
Big Brother Big Sisters
09.2022 - 03.2023
Head Coach
Jack of Sport
07.2022 - 08.2022
Server
Hot Oven Bakery
09.2021 - 05.2023
Hostess
Queen's Pasta Cafe
05.2021 - 02.2022
Program Coordinator and Tutor
The Kaizen School
08.2020 - 06.2023
Social Media Manager
Art Works Art School
10.2019 - 01.2021
Bachelor of Arts - Business
York University
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