Omar Kreidie
Toronto,ON
Summary
Detail oriented Industrial Engineer with CAPM certification and a proven track record in data-driven projects and analytical problem solving in multiple industries. Passionate about bridging the gap between technical insights and business strategy.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Account Manager
Keating Technologies Inc.
Markham, Ontario
04.2024 - Current
- Leveraged Salesforce CRM to manage sales pipelines and track client interactions, ensuring timely follow-ups and fostering strong relationships, which resulted in a 98% renewal rate.
- Applied consultative sales techniques to engage clients, assess their needs, and deliver tailored solutions that upgraded their business infrastructure towards an 'Office of the Future' model.
- Streamlined prospect outreach by utilizing data-driven strategies, targeting companies that produce the highest meeting rates (greater than 23%).
- Acted as a liaison between clients and internal teams to swiftly address and resolve issues, ensuring seamless communication and enhancing client satisfaction.
Sales Lead
Inkeros
Mississauga, Ontario
10.2023 - 04.2024
- Implemented situational leadership to coach new hires on refining their sales pitches by tailoring training to their task-specific skills and development levels.
- Utilized advanced sales techniques to objection handle and upsell over $750k in contract value within 5 months, significantly exceeding initial targets.
- Leveraged data-driven insights to analyze performance metrics, enabling targeted coaching for team members and strategic adjustments that enhanced trainees' overall performance.
Education
Diploma - Data Science (Part-Time)
BrainStation
Toronto, ON06-2025
Bachelor of Engineering - Industrial Engineering
Toronto Metropolitan University
Toronto, ON06-2023
Skills
- Project Management
- Salesforce CRM Management
- Proficient with Microsoft Excel
- Tableau
- Python (NumPy, Pandas, Keras, Scikit-learn)
- SQL
- Communication
- Analytical Thinking
- Negotiation
- Conflict Resolution
- Critical Thinking
- Team Motivator
Certification
- PMI: Certified Associate in Project Management (CAPM)
- Excel Supply Chain Analysis: Solving Inventory Problems
Projects
Operations Optimization + Warehouse Automation | Air Molded Plastics
- Led a 10-month capstone project focused on improving facility operations by employing statistical analysis, process mapping, and optimization techniques to streamline workflows and integrate a warehouse management system.
- Applied line balancing strategies to the fabrication process, resulting in a 24% increase in worker utilization and decreasing hourly operation cost by 14%.
- Introduced a real-time inventory management system using Google AppSheet, which enhanced inventory oversight, accuracy (30%), and operational efficiency (64%).
Timeline
Sales Account Manager
Keating Technologies Inc.
04.2024 - Current
Sales Lead
Inkeros
10.2023 - 04.2024
Diploma - Data Science (Part-Time)
BrainStation
Bachelor of Engineering - Industrial Engineering
Toronto Metropolitan University
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