Summary
Work History
Education
Skills
Languages
Timeline
Hassan Abu-Abed

Hassan Abu-Abed

Mississauga,ON

Summary

As a mechanical engineering student at Toronto Metropolitan University, I am interested in obtaining many skills from physical trade to software systems. I specialize in mechatronics engineering, with a focus on physical systems. I have completed courses in robotics, automation, and control systems, and I am proficient in Matlab, SolidWorks, and Arduino.

For the past year, I have been working as an HVAC apprentice at Reliance Retail, where I have installed, repaired, and maintained various types of commercial and residential HVAC units. I have gained hands-on experience in electrical wiring, brazing, and sheet metal fabrication, as well as reviewing and editing HVAC drawings to comply with the Ontario building code. I have also worked as a repair specialist and a sales specialist at JURA Inc., where I learned how to diagnose and fix coffee machines, and how to provide excellent customer service. I strive to build good relationships with my coworkers, clients, and seniors and to contribute to the success of the team and the organization.

Work History

Sales Operations Analyst

Daniel's Health
12.2022 - Current
  • Managed Salesforce software across the country. Responsible for analyzing, organizing and creating all dashboards on SF.
  • Responsible for onboarding 500+ clients to Customer portal acccount.
  • Collaborated with sales executives to determine sales areas that could be improved.
  • Developed organization systems for sales reports and financial records and strengthened operational traceability and operational efficiencies.
  • Automated data reporting by using Python macros. Utilizing this tool to establish better data to management.

Attix Pharmaceuticals l 504 University Ave
01.2020 - 03.2021
  • Placed and actively monitored all open purchase orders in the ERP system to ensure products were delivered in a timely manner
  • Sent out RFQs to relevant suppliers/manufacturers for new APIs as requested by the sales team and for alternate suppliers of existing APIs
  • Solely responsible for building a comprehensive database of product and vendor information by contacting over 300+ manufacturers and suppliers
  • Representing the company in negotiating contracts and formulating policies with pharmaceutical suppliers and manufacturers
  • Also, capable of material sourcing and procuring qualified international manufacturers

Labratory Operations Assistant

Thermofisher Scientific
08.2021 - 09.2022
  • Responsible for monitoring the inventory and stock of reagents, standards and supplies through the LIMS system
  • Managed to introduce clients and audits to QC laboratory including machinery and lab equipment
  • Introducing 25+ successful projects for lab testing
  • Coordinated with lead scientists, engineers, PM and sales to collectively complete and initiate new manufacturing projects
  • Assist with developing, revising, and reviewing SOP, GMP and QCC work instructions by updating the logs daily

Sales Associate

Smiles Dental Health
09.2022 - Current
  • Drive sales through the engagement of customers, suggestive selling, and sharing product knowledge
  • Managing the company’s management inventory software Monica 10 by coordinating with clients
  • Compiled and received purchase orders from previous customers and initiated a new
  • CRM program while updating customer profile records
  • Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest
  • Procurement & Supply chain specialist

Education

Associate of Science - Pharmaceutical Research

Seneca College of Applied Arts And Technology, North York, ON
09.2024

Bachelor of Science - Human Biology And Psychology

UNIVERSITY OF TORONTO, Toronto, ON
05.2017

Skills

  • Tableau
  • Salesforce and CRM softwars
  • Python coding functions
  • Power BI
  • SOP and GMP guidelines
  • ICH and GCP guidelines
  • Negotiations skills
  • FDA and Canada Health principals and RA

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Sales Operations Analyst - Daniel's Health
12.2022 - Current
Sales Associate - Smiles Dental Health
09.2022 - Current
Labratory Operations Assistant - Thermofisher Scientific
08.2021 - 09.2022
- Attix Pharmaceuticals l 504 University Ave
01.2020 - 03.2021
Seneca College of Applied Arts And Technology - Associate of Science, Pharmaceutical Research
UNIVERSITY OF TORONTO - Bachelor of Science, Human Biology And Psychology
Hassan Abu-Abed