Oluwatosin Shodeinde

Tito Nails

05.2017 - 11.2023

Enhanced client satisfaction by providing personalized nail care treatments and recommendations.
Boosted salon revenue by upselling additional services and retail products to clients.
Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
Established strong client relationships through exceptional customer service and communication skills.
Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
Assisted in training new hires on salon procedures, policies, and best practices in nail care services.
Implemented creative marketing strategies to attract new customers to the salon during slow periods or seasonal promotions.
Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
Oversaw schedule to manage appointments of new and existing clients.
Used acrylics, gels and glitters to create custom nail art designs for clients.