Laura Ngo
Calgary,Alberta
Summary
Driven Nails Technician from Pretty Pedi Nails And Spa, adept in organization and time management, excelling in client relationship building. Leveraged problem-solving skills to enhance inventory efficiency by 20%, ensuring seamless operations. Skilled in logistics, showcasing a unique blend of interpersonal and analytical talents to improve service delivery and team cohesion. Innovative certified Supply Chain Professional with a demonstrated to resolve technical issues effectively. Experienced in managing supplier development efforts, ensuring compliance with specifications and acting as liaison with critical suppliers. Program and project engineer gifted in overseeing quality through on-site inspection and management of schedules. Known for working effectively with all levels of management in a cross-multifunction team environment.
Overview
6
6
years of professional experience
Work History
Nails Technician
Pretty Pedi Nails And Spa
10.2021 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
- Managed inventory levels efficiently, ensuring all necessary supplies were stocked for daily operations without excess waste or expense.
- Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
- Communicated effectively with management concerning important customer issues.
Volunteer
Senior Home
09.2018 - 02.2020
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Helped clients navigate social services system and access needed resources.
Education
Diploma - Supply Chain Management - Logistics
Southern Alberta Institute of Technology
Calgary, AB12.2023
Skills
- Warehouse Management
- Logistics Management
- Inventory analysis
- Supply Chain Management
- Multi-plant experience
- Problem-Solving
- Team building
- Organization and Time Management
- Research
- Project Planning
Languages
Vietnamese
Native or Bilingual
English
Professional Working
Timeline
Nails Technician
Pretty Pedi Nails And Spa
10.2021 - Current
Volunteer
Senior Home
09.2018 - 02.2020
Diploma - Supply Chain Management - Logistics
Southern Alberta Institute of Technology
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