OLUWASEUN TOSIN AJIBADE
Sydney,NS
Summary
Energetic Individual dedicated to driving customer satisfaction and increasing sales with expertise in sales, customer service , inventory management and business management. Hardworking, knowledgeable and punctual team player with record in satisfying sales objectives and securing repeat patronage.
Overview
12
12
years of professional experience
Work History
Sales Associate
Justrite Nigeria Limited
Ogun, Nigeria
09.2018 - 03.2023
- Engaged customers in friendly, professional dialogue to determine needs and provide solutions.
- Collected payments and provided accurate change.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Counted stocks of inventory and ordered products.
Customer Service Sales Representative
Skye Bank PLC
Ogun, Nigeria
07.2011 - 09.2018
- Expanded customer relationships by maintaining regular follow-up processes and rapport.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Increased customer buy-in of loyalty programs and facilitated smooth signups to support revenue development objectives.
- Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.
Education
Post-Baccaleurate Diploma - Business Analytics
Cape Breton University
Sydney, NS, Canada04.2025
MBA - Financial Management
Ladoke Akintola University of Technology
Oyo State, Nigeria 04.2014
Bachelor of Science - Accounting
Covenant University
Ogun State, Nigeria07.2007
Skills
- Effective Time Management
- Excellent Communication Skills
- Customer and Service-oriented
- Self – motivated, faithful, result-oriented team player with strong passion for excellence
- POS system operation
- Multi-tasking strength
Proficiency
- Microsoft Offices and Packages - MS Excel, MS Outlook, MS Word
References
- Available on request
Timeline
Sales Associate
Justrite Nigeria Limited
09.2018 - 03.2023
Customer Service Sales Representative
Skye Bank PLC
07.2011 - 09.2018
Post-Baccaleurate Diploma - Business Analytics
Cape Breton University
MBA - Financial Management
Ladoke Akintola University of Technology
Bachelor of Science - Accounting
Covenant University
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