OLOLADE ABIGEAL SALAKO
Scarborough
Summary
Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
PSW
Bloom Care Solution
08.2024 - Current
- Assisted with feeding and monitored intake to help resident achieve nutritional objectives.
- Reduced risk of falls by consistently conducting safety checks in the home environment and implementing preventive measures.
- Enhanced resident comfort by assisting with daily living activities such as bathing, dressing, and grooming.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged resident in meaningful conversation, socialization, and activity while providing personal care assistance.
- Documented resident progress accurately and thoroughly in accordance with regulatory requirements, ensuring continuity of care between shifts or when transitioning between providers.
- Maintained a safe environment for residents by following proper infection control procedures during personal care tasks.
PSW
Ask for Care Support Services
11.2023 - 07.2024
- Coordinated and assisted elderly in the community with daily tasks, feeding, and social activities.
- Provided compassionate community respite care to the elderly members.
- Organized social and recreational activities for elderly including medication management
- Coordinated and assisted with serving meal to people
- Actively participate and report in the Assessment, Care planning, Implementation and Evaluation of outcomes in the Physical Activity Programming for the residents.
Care Aide
Havana Specialist Hospital Limited
03.2022 - 03.2023
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Reduced patient anxiety through effective communication and active listening skills.
- Promoted a clean and safe environment by adhering to strict infection prevention protocols.
- Documented vital signs to inform nurses and physicians of any changes in patient status.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Prevented cross-contamination by cleaning and sterilizing equipment.
Health Care Aide
Parkland Hospitals
10.2017 - 01.2022
- Answered patient inquiries and provided information about healthcare services.
- Provided personal care to patients in their daily activities and personal hygiene such as grooming, bathing, meal preparation, cleaning, laundry, transfers & mobility.
- Provided safety & security for patients by maintaining & protecting the confidentiality of client information.
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
Customer Service Representative
United Bank For Africa
10.2015 - 04.2017
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Maintained detailed records of customer interactions, contributing to comprehensive database for future reference.
- Resolved 90% of complaints at first point of contact, exceeding the corporate target of 80%
- Exceeded complaints resolution quality goal of 90% achieving score of 94%.
- Participated in training programs to enhance product knowledge and customer service skills.
Education
Personal Support Worker
City Adult Learning Centre
11-2023
Skills
- Meal preparation
- Emotional support
- Vital signs monitoring
- Compassionate care
- Palliative care
- Fall prevention
- Time management
- Verbal and written communication skills
- Team collaboration
- Problem-solving
- COVID-19 safety policies
- First aid and safety
- Care plan management
- Advanced proficiency in Microsoft Office Suite (Excel, Word, Access and PowerPoint)
- Experienced at using computer in an accurate manner
Languages
English
Full Professional
Certification
- Valid PSW Certificate
- Valid CPI
- Valid First aids
- Valid AED-CPR
Timeline
PSW
Bloom Care Solution
08.2024 - Current
PSW
Ask for Care Support Services
11.2023 - 07.2024
Care Aide
Havana Specialist Hospital Limited
03.2022 - 03.2023
Health Care Aide
Parkland Hospitals
10.2017 - 01.2022
Customer Service Representative
United Bank For Africa
10.2015 - 04.2017
Personal Support Worker
City Adult Learning Centre
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