Olivier CAFÉ
Toronto,ON
Summary
As an experienced IT Professional, I can provide skills and experience in designing, supporting, and improving systems, networks, and security. I focus on deliver the best computing experience to users by paying attention to their needs, goals, and constraints. Plus, I am always keeping in mind the financial aspect to reach best cost/effectiveness balance.
Overview
23
23
years of professional experience
1
1
Certification
Work History
IT Network and System Administrator
Université De L'Ontario Français
03.2023 - Current
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Manage hyper-converged infrastructure(LXC/LXD, Ceph)
- Manage system infrastructure (Windows 2008-2016 and Linux Debian/Ubuntu)
- Manage network infrastructure (Ruckus)
- Manage SaaS environments (Microsoft 365, Intune)
- Manage IaaS environments (Azure)
- Deploy, maintain, and update monitoring tool (PRTG)
- Administered and monitored firewalls, intrusion detection systems and anti-virus software to detect risks(Fortinet, ESET, Microsoft Defender)
- Educated and trained users on information security policies and procedures.
- Analyzed network traffic and system logs to detect malicious activities.
- Investigated and resolved incidents of unauthorized access to sensitive information.
- Recommend improvements in security systems and procedures.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Devised scripts and automation tools to improve system efficiency.
IT Network and system administrator
FCSB MonAvenir
08.2017 - 03.2023
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Manage virtualized infrastructure(VMware & HyperV)
- Manage system infrastructure (Windows 2008-2016 and Linux Debian/Ubuntu)
- Manage network infrastructure (Cisco, Dell, HPE, Extreme Network)
- Manage SaaS environments (Google Workspace, Microsoft 365)
- Manage IaaS environments (Azure)
- Deploy, maintain, and update monitoring tool (PRTG)
- Worked with users to determine areas of technology in need of improved usability.
- Deploy, maintain, and update inventory tool (Netbox)
- Administered and monitored firewalls, intrusion detection systems and anti-virus software to detect risks(Palo Alto, sentinel One, Microsoft Defender)
- Educated and trained users on information security policies and procedures.
- Implemented security measures to reduce threats and damage related to cyber attacks.
- Analyzed network traffic and system logs to detect malicious activities.
- Investigated and resolved incidents of unauthorized access to sensitive information.
- Recommend improvements in security systems and procedures.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Adopted cost-effective, useful solutions to implement into current systems.
- Project management
Technician
FCSB MonAvenir
08.2016 - 08.2017
- Provide on-site level 1-2 support for 7 schools
- Install/support desktops, laptops, and peripherals
- Install/Support servers and network equipment
- Create/Update documentation
IT Manager (Network and ToIP Department)
Bluecom
08.2014 - 11.2015
- Team management (2 engineers, one technician)
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Onboarded new employees with training and new hire documentation.
- Project management
System administrator
Credit Agricole Bank
04.2014 - 08.2014
- Support virtualized server infrastructure(Vmware / WS2008-2012)
- Manage backups
- Create/maintain divers scripts (PowerShell)
- Provide Level 1-3 support
Supervisor
DNCS
04.2013 - 09.2013
- Team management (7 technicians)
- Follow-up on open tickets
- Provide weekly updates on activities to management
- Technical supervisor
IT Infrastructure Manager
CEGI
09.2010 - 07.2012
- Support virtualized server infrastructure (Vmware / WS2000-2008R2)
- Support network and security infrastructures (HPE, NetASQ, Cisco)
- Create/Update network documentation
- Project management
- Research and/or implementation of modern technologies, services or software based on user feedback, Provide every level support (internal dev and clients)
System and network administrator
Chamber of commerce & Industry
12.2008 - 01.2010
- Support virtualized server infrastructure (Vmware / WSNT-WS2008)
- Support Citrix infrastructure
- Support network infrastructure (mostly HP access switches)
- Provide Level 1-3 support
Support Technician
Infodom
01.2005 - 01.2008
- Maintain/repair printers (small to larger units) and laptops.
Team Leader and Technical specialist
La Clinique Electronique
01.2001 - 01.2005
- Team management (4 technicians)
- Provide activity reports to management
- Part of hiring committee with HR department
- Pre-sales counseling to clients with Sales Department
- Project management
- Technical Referent
- Support customers system infrastructures (Windows and Linux)
- Support customers network and security infrastructures (Cisco, HP)
Skills
- Virtualization Technologies
- Server Management
- Project Management
- System Upgrades
- Network Security
- Firewall Management
- IDS/IPS Management
- SIEM/SOAR Management
- EDR/XDR Management
- Security Assessment
- Vulnerability Assessment
Hobbies and Interests
- Everything related to Cybersecurity
- Volunteer as a Radio Host
- Playing Basketball
- Djing
Certification
- Comptia CySA+
- Azure Security Engineer Associate(AZ500)
- In preparation for OSCP(PEN-200) and CISSP
Timeline
IT Network and System Administrator
Université De L'Ontario Français
03.2023 - Current
IT Network and system administrator
FCSB MonAvenir
08.2017 - 03.2023
Technician
FCSB MonAvenir
08.2016 - 08.2017
IT Manager (Network and ToIP Department)
Bluecom
08.2014 - 11.2015
System administrator
Credit Agricole Bank
04.2014 - 08.2014
Supervisor
DNCS
04.2013 - 09.2013
IT Infrastructure Manager
CEGI
09.2010 - 07.2012
System and network administrator
Chamber of commerce & Industry
12.2008 - 01.2010
Support Technician
Infodom
01.2005 - 01.2008
Team Leader and Technical specialist
La Clinique Electronique
01.2001 - 01.2005
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