Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Wallace Silveira

Prince George,BC

Summary

As a seasoned Network Administrator, I bring a wealth of experience in managing, configuring, and optimizing network infrastructures, particularly with Cisco and Unifi technologies. My expertise is grounded in a solid educational foundation, having graduated from SAIT with a 2-year diploma program, which equipped me with both theoretical knowledge and practical skills in the field.

I excel in deploying Cisco networking solutions, demonstrating a deep understanding of routers, switches, and security devices. My proficiency extends to Unifi systems, where I am adept at setting up and maintaining advanced wireless networks, ensuring enhanced connectivity, performance, and security.

My career is marked by a strong track record in troubleshooting and problem resolution, swiftly diagnosing and rectifying network issues to maintain business continuity. I am skilled in project management and thrive in collaborative environments, effectively leading network installation and upgrade projects while working closely with cross-functional IT teams.

Overview

3
3
years of professional experience

Work History

System/Network Administrator

Access Engineering Ltd.
10.2023 - Current
  • Implemented Windows Server AD/DC System.
  • Managed the Network with UniFi Web-Based Interface.
  • Provided support to the End-User.
  • Used Cypress for automated testing the Software Developed in-house with JavaScript.
  • Used Python to automate tasks.
  • Maintained Docker Containers.
  • Used Proxmox and VMWare for managing Virtual Machines.
  • Used Nginx for Reverse Proxy.
  • Troubleshooted every technological aspect in the company.

Account Executive

HomeStars
08.2023 - 10.2023
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Qualified leads, built relationships and executed sales strategies to drive new business.
  • Executed successful sales strategies to convert leads into customers.
  • Resolved issues promptly to drive satisfaction and enhance customer service.

Business Development Executive

Kritik
04.2022 - 08.2022
  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Established and maintained highly effective relationships with clients and industry partners to drive growth.
  • Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
  • Identified business development challenges and customer concerns for proactive resolution.

Business Development Representative

Wireless City Inc.
02.2021 - 08.2021
  • Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
  • Expanded business through effective network development, identifying new, and prospective clients.
  • Developed business pipeline using cold and warm techniques.
  • Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.

Education

Diploma - Information Technology Network Systems

Southern Alberta Institute of Technology
Calgary, AB
04.2023

Skills

  • VPN Configuration
  • Scripting and Automation
  • Mobile Device Management
  • Data Backup Solutions
  • VoIP Systems Administration
  • Virtualization Technologies
  • IT Infrastructure Design
  • Wireless Network Management
  • Server Administration
  • Network Security Management
  • Network Troubleshooting
  • Disaster Recovery Planning
  • IT Asset Management
  • Hardware Installation and Maintenance
  • Network Performance Tuning
  • Network Monitoring Tools
  • Windows System Administration
  • Linux System Administration
  • Cisco Networking Equipment
  • IT Project Management
  • Active Directory Management
  • Technical Support
  • Hardware and Software Monitoring
  • System Upgrades
  • EIGRP / OSPF / BGP
  • IP Addressing and Subnetting
  • User Support
  • Hardware Installation
  • Network Security
  • System Testing
  • Technical Troubleshooting
  • Automation Management
  • Infrastructure Planning
  • MPLS VPN Implementation

Languages

English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working

Timeline

System/Network Administrator

Access Engineering Ltd.
10.2023 - Current

Account Executive

HomeStars
08.2023 - 10.2023

Business Development Executive

Kritik
04.2022 - 08.2022

Business Development Representative

Wireless City Inc.
02.2021 - 08.2021

Diploma - Information Technology Network Systems

Southern Alberta Institute of Technology
Wallace Silveira