Olivia Carello
Victoria
Overview
7
7
years of professional experience
Work History
Strategic People Programs Assistant
BC Assessment
05.2023 - 08.2023
Learning Experience Assistant
BC Assessment
02.2023 - 05.2023
Office Administrative Assistant
Port Sidney Marina
05.2022 - 08.2022
Sales Associate
Group Dynamite
06.2021 - 04.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Server
Boston Pizza
05.2019 - 08.2019
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Cashier
Western Foods Grocer
03.2016 - 05.2018
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Housekeeper
Prestige Oceanfront Resort
06.2016 - 08.2016
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
Education
Bachelor of Commerce - Marketing
University of Victoria
Victoria, BC12.2023
High School Diploma -
Edward Milne Community School
Sooke, BC06.2018
Languages
French
Professional Working
Timeline
Strategic People Programs Assistant
BC Assessment
05.2023 - 08.2023
Learning Experience Assistant
BC Assessment
02.2023 - 05.2023
Office Administrative Assistant
Port Sidney Marina
05.2022 - 08.2022
Sales Associate
Group Dynamite
06.2021 - 04.2022
Server
Boston Pizza
05.2019 - 08.2019
Housekeeper
Prestige Oceanfront Resort
06.2016 - 08.2016
Cashier
Western Foods Grocer
03.2016 - 05.2018
Bachelor of Commerce - Marketing
University of Victoria
High School Diploma -
Edward Milne Community School