Olivia Solis
San Jose,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Officer
AX9 Security
02.2023 - Current
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Created a culture of safety awareness among employees through regular communication on security issues.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Recorded tours every hour.
Security Officer
Allied Universal Security
07.2022 - 02.2023
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Issued access cards to authorized personnel.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Conducted regular patrols of key areas to spot and control security concerns.
Cashier
Weinerschnitzel
02.2020 - 03.2022
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
San Jose High School
San Jose, CA05.2022
Skills
- Conflict Resolution Techniques
- Conflict De-Escalation
- Cash Management
- Strong Communication skills
- Hard Working
- Adaptability
- Critical Thinking
- High Patience
Certification
Guard Card
Timeline
Security Officer
AX9 Security
02.2023 - Current
Security Officer
Allied Universal Security
07.2022 - 02.2023
Cashier
Weinerschnitzel
02.2020 - 03.2022
High School Diploma -
San Jose High School
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