Summary
Overview
Work History
Education
Skills
Certification
Profession References
Timeline
Generic

Olivia Ramundi

Victoria,BC

Summary

A dedicated Community Support Worker with a passion to help individuals find their strengths and showcase their abilities in all aspects of life. With 20 months of experience in creating personalized community-inclusive programs for adults with diverse abilities, ranging from Autism Spectrum Disorder, Cerebral Palsy, and SYNGAP1.

As an employee, I possess a collaborative, creative, and compassionate outlook on problem solving and strong interpersonal skills. With the abilities to stay calm under pressure, delegate tasks, and respond quickly and effectively to emergency situations.



Overview

8
8
years of professional experience
1
1
Certification

Work History

Community Support Worker

Garth Homer Society
01.2022 - Current
  • Assisted in the implementation of community support services in alignment with needs of clients. Supports ranging from managing medical and personal files to assisting with personal care.
  • Creating personalized community-inclusive programming and communication structures based on clients cognitive/ physical abilities.
  • Supported clients in developing goals and social skills, improving individual wellness and productivity.
  • Took on an active role with the client's family in the planning process, detailing instructions and responding appropriately and effectively to questions and concerns.

Owner/Operator

Funky Fresh Studios
03.2021 - 01.2022
  • Creative small business to raise funds and awareness for mental health organizations
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations
  • Revamped work strategies and processes to accomplish company's objectives
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

Assistant Manager

The Bullring
09.2019 - 12.2020
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
  • Resolved problems promptly and effectively to elevate customer approval.

Maintenance Worker

Toronto Transit Commission
05.2017 - 08.2019
  • Implemented preventive maintenance practices and upheld equipment guidelines to reduce downtime
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.

Administrative Support Volunteer

Catholic Children’s Aid Society Of Toronto
05.2015 - 08.2015
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Assisted coworkers and staff members with special tasks on daily basis.

Education

Bachelor of Arts - Applied Human Sciences- Psychology

University Of Guelph
Guelph, ON
12.2020

High School Diploma - undefined

Loretto Abbey Catholic Secondary School
Toronto, ON
06.2016

Skills

  • Adaptability
  • Leadership
  • Administration skills
  • Non-verbal communication styles (ASL, PECS)
  • G-tube feeding trained
  • Creative Thinking
  • Constructive Feedback
  • Time management
  • Strategic Planning

Certification

  • First Aid Certificate
  • Mandt training
  • Class 5 driving License
  • Certificate in Effective Communication Process, University of Guelph
  • Ontario Art Certificate

Profession References

Trinity Armstrong

Garth Homer Society- Community Support Worker

(778) 587-0178

Tarmstrong@garthhomersociety.org


Dana Barker

Greater Victoria School District #61 - Educational Assistant

(250) 588-3520

Danalbarker1@gmail.com


Catherine LeBlanc

Catholic Children's Aid Society - Manager, Administrative Services & IT (Ret'd)

(416) 230-7284

thefishers@rogers.com

Timeline

Community Support Worker

Garth Homer Society
01.2022 - Current

Owner/Operator

Funky Fresh Studios
03.2021 - 01.2022

Assistant Manager

The Bullring
09.2019 - 12.2020

Maintenance Worker

Toronto Transit Commission
05.2017 - 08.2019

Administrative Support Volunteer

Catholic Children’s Aid Society Of Toronto
05.2015 - 08.2015

Bachelor of Arts - Applied Human Sciences- Psychology

University Of Guelph

High School Diploma - undefined

Loretto Abbey Catholic Secondary School

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Olivia Ramundi