Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Olivia Park

Toronto,ON

Summary

Dynamic and certified Lifeguard with a proven track record at Holland Bloorview Kids Rehabilitation Hospital, enhancing swimmer safety and guest satisfaction. Experienced in First Aid and CPR, I bring strong communication skills and leadership qualities to resolve conflicts and improve team productivity. Achieved notable improvements in patron satisfaction and safety protocols.

Experienced coordinator with strong focus on team collaboration and achieving results. Skilled in project management, communication, and problem-solving. Known for flexibility with changing needs and reliability in delivering outcomes. Prepared to make significant impact in dynamic environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Lifeguard and Instructor

Holland Bloorview Kids Rehabilitation Hospital
08.2024 - Current
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Front Desk Volunteer

Sunnybrook Health Sciences Centre
01.2024 - 07.2024
  • Assisted check-in processes for improved guest experience and reduced wait times.
  • Enhanced guest satisfaction by addressing inquiries promptly.
  • Utilized strong interpersonal skills to build rapport with guests from diverse backgrounds, fostering a sense of community within the organization.


Ontario Coordinator and Tutor

School Helpers Organization
09.2020 - 08.2022
  • Streamlined meeting processes with clear agendas and follow-up actions to enhance team productivity.
  • Finding volunteers through interviews and students from Ontario (by contacting various organizations).
  • Created tracking tools to monitor project milestones and deliverables.
  • Coordinated project timelines by managing schedules and resources to ensure on-time completion of deliverables.

Lifeguard, Instructor, Aquatic Program Assistant

City of Toronto
09.2019 - 08.2022
  • Increased patron satisfaction by addressing concerns and providing exceptional customer service.
  • Enhanced overall pool safety through effective communication with staff and patrons.
  • Supported team development.

Education

Bachelor of Science - Life Sciences (Psychology And Cognitive Science)

University of Toronto St. George
Toronto, ON
04-2027

Skills

  • Strong communicator
  • Leadership qualities
  • Effective problem-solver and quick learner
  • Ability to handle and resolve conflicts in a professional manner
  • Lifeguard certification
  • First aid
  • Patience and empathy
  • Team collaboration
  • CPR and AED training

Accomplishments

  • Awarded ASHG DNA DAY essay contest 3rd in April 2023.

Languages

English
Native or Bilingual
Korean
Native or Bilingual
French
Limited Working

Certification

  • National Lifeguard (Nl certification)
  • Swim Instructor Certification
  • STANDARD FIRST AID with CPR “C”
  • High Five

Timeline

Lifeguard and Instructor

Holland Bloorview Kids Rehabilitation Hospital
08.2024 - Current

Front Desk Volunteer

Sunnybrook Health Sciences Centre
01.2024 - 07.2024

Ontario Coordinator and Tutor

School Helpers Organization
09.2020 - 08.2022

Lifeguard, Instructor, Aquatic Program Assistant

City of Toronto
09.2019 - 08.2022

Bachelor of Science - Life Sciences (Psychology And Cognitive Science)

University of Toronto St. George

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Olivia Park